Business Administration Apprentice
ST MONICA TRUST
Bristol (BS31 2FW)
Closes in 13 days (Friday 6 March 2026)
Posted on 20 February 2026
Contents
Summary
Apply for our Admin Apprenticeship to build strong skills, gain hands‑on experience, and be supported by a friendly training team. It’s a great opportunity to grow your confidence, learn on the job, and start a rewarding career in a positive, people‑focused environment.
- Wage
-
£19,783.40 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday 08.30-16.30 (one-hour unpaid lunch break)
35 hours a week
- Start date
-
Tuesday 7 April 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Core Business Administration Skills: Organisation, time management, and attention to detail
- Communication & Customer Service: Professional email etiquette, phone handling, and welcoming delegates
- Event Coordination: Planning and supporting training sessions and meetings
- IT & Systems Knowledge: Using learning management systems, updating records, and generating reports
- Compliance & Documentation: Understanding workplace policies and maintaining accurate records
- Team Collaboration: Working closely with trainers, HR, and other departments to deliver high-quality support
Where you'll work
Somderdale Pavilion
Keynsham
Bristol
BS31 2FW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BATH COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
You will receive on-the-job training and mentoring, alongside formal learning to achieve a recognised level 3 qualification in Business Administration. This role offers a strong foundation for future career progression.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
- Patience
About this employer
Since the Trust was founded we have been dedicated to enriching the lives of older people. Over 1,200 colleagues work hard together to continue and develop the ideals that Monica Wills had back in the 1920’s. Thanks to the income we receive from our endowment fund we’ve made amazing things happen over the years. Today, we’re still as forward thinking and innovative as we’ve ever been. We now deliver care and well-being in five retirement villages in and around the Bristol area. Our fifth, The Chocolate Quarter, recently opened in Keynsham – on the site of the old Cadbury chocolate factory! Each of these villages is there to offer high quality care and support for older people in various stages of their life. Yes, each village offers a care home or sheltered accommodation. But they also offer something much more valuable: independence. The villages have things like shops, a gym, a hairdresser, restaurants… everything to give our residents a real feeling of freedom and a good quality of life.
Company benefits
Access to free gym and pool. Discounts on shopping, holidays, insurance days out and more. Blue Light. Subsidised staff meals.
After this apprenticeship
This role offers a strong foundation for future career progression.
- While not guaranteed, the apprenticeship may lead to a permanent position with St Monica Trust after completion of your apprenticeship
- A qualification that you can use to support other work opportunities or progression within the health & social care sector
- Further education experience on your CV
- The opportunity to develop your career with a well-established and high-profile employer in the South West
Ask a question
The contact for this apprenticeship is:
BATH COLLEGE
apprenticeships@stmonicatrust.org.uk
The reference code for this apprenticeship is VAC2000017068.
Apply now
Closes in 13 days (Friday 6 March 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.