Padel Engagement Officer Apprentice

Powerleague

London (NW7 2BB)

Closes in 30 days (Tuesday 31 March 2026 at 11:59pm)

Posted on 20 February 2026

Print

Contents

Summary

You will initially support the delivery of social padel, introductory sessions and events. As your confidence, skills and qualifications develop, you will have opportunities to take on more delivery and coaching responsibilities.You will support the smooth running of the facilities in promoting and engaging in Padel specific sessions.

Wage

£13,741 to £22,222.20, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

Training course
Community sport and health officer (level 3)
Hours
Shifts to be agreed at interview, will include weekend and evening work.

35 hours a week

Start date

Monday 6 April 2026

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Initially you will support the delivery of social padel sessions, introductory sessions and events.
  • As you gain more confidence and experience you will deliver more on court experience and coaching sessions.
  • You will work towards and gain your Level 2 Padel Instructor qualification through the programme to support your delivery of sessions.
  • Assist with the day- to- day centre operations, including bookings, leagues, food and beverage service and event delivery in line with company policies.
  • A good understanding of ongoing core products, promotions and prices.
  • Promote Powerleague products, services and packages
  • Create and build links with local partners to promote and build awareness around Padel.
  • Support the delivery of Padel tournaments, coaching sessions, children’s clubs and parties to a high standard.
  • Delivering outstanding customer experiences by welcoming, assisting and engaging with all visitors.
  • Be empowered to handle customer queries, complaints and feedback professionally through all channels,
    escalating to management where necessary.
  • Place the customer at the heart of everything you do.
  • Build and maintain good relationships with all team members.
  • Be willing to take on jobs to support your team members.

Where you'll work

31 Pursley Road
London
NW7 2BB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

KIDZ ZONE CLUB LTD

Training course

Community sport and health officer (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Successful application of tactics and strategies to empower people from inactive and hard to reach populations to take up an active lifestyle
  • Successful application of a range of approaches that bring about changes in attitudes and behaviours within target communities
  • Supporting people within target communities to become involved in the preparation, planning and delivery of sport and active lifestyles
  • Using local insight and customer-orientated marketing skills to attract high priority groups into existing leisure, parks and sport infrastructure
  • Negotiation, lobbying and brokerage skills with local partners across public health, community development and anti social behaviour
  • Demonstrate clear and effective communication techniques in order to give/receive information accurately and in a timely and positive manner
  • Problem solving and effective decision making with regards the design and implementation of sport and physical activity programmes
  • Writing successful funding bids to enable new, different or more opportunities to take place for sport and physical activity
  • Managing disruptive behaviour of clients and customers before, during and after activities
  • Managing and adapting personal behaviours to ensure provision is inclusive, customer-focused and accessible
  • Building partnerships and developing meaningful relationships with local partners and stakeholders in sport and physical activity

Training schedule

The training will take place in the workplace, this will be delivered through fortnightly webinars, online training and practical workshops in the workplace.

More training information

You will also achieve a Level 2 Padel Instructor qualification.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Team working
  • Initiative
  • Non judgemental
  • Patience
  • Padel/Racquet Experience

Other requirements

Passing a Disclosure and Barring Service (DBS) check.

About this employer

Powerleague is the UK’s leading provider of small-sided sport, creating vibrant spaces where football, padel, community, and wellbeing come together. With high-quality 5-a-side pitches and modern padel courts, Powerleague offers inclusive leagues and play for people of all ages and abilities. Beyond participation, Powerleague supports local communities through partnerships, events, and pathways into coaching, employment, and careers in sport, making sport accessible, enjoyable, and impactful for everyone.

https://www.powerleague.com/padel (opens in new tab)

After this apprenticeship

On completion of the apprenticeship, there will be full time opportunities within in club which can include full time Team Member, Padel Coach and Duty Manager.

Ask a question

The contact for this apprenticeship is:

KIDZ ZONE CLUB LTD

The reference code for this apprenticeship is VAC2000017025.

Apply now

Closes in 30 days (Tuesday 31 March 2026 at 11:59pm)