Internal Sales Executive Apprentice

YORPOWER LIMITED

Leeds (LS25 6PB)

Closes in 16 days (Monday 9 March 2026 at 11:59pm)

Posted on 20 February 2026

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Summary

YorPower has an exciting opportunity to join a dynamic sales team. Reporting to the Sales Supervisor, you’ll handle internal enquiries, follow engineer recommendations, manage inbound calls, make outbound prospect calls, and support the sales process. This is not a call centre role.

Wage

£17,680 a year

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YorPower proud themselves on a supportive and fun culture. All employees have regular health checks, access to an Employee Assistance Program (EAP) and our Managing Director has trained himself as a Mental Health First Aider

Training course
Customer service practitioner (level 2)
Hours
Monday to Friday 08:00-17:00

40 hours a week

Start date

Monday 23 March 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Support the commercial team and develop new sales.
  • Support the business with all service offerings.
  • Apply various sales skills to capitalise on commercial opportunities through negotiation of prices/up selling.
  • Maintain a high level of pro-active telephone contact with both existing and prospective customers.
  • Pro-actively seek new business by targeting a combination of lapsed customers, existing customers, and prospective customers.
  • Effectively deal with telephone enquiries requesting quotations, compiling information on the desired requirements.
  • Create quotations from enquiries received in a timely manner.
  • Proactively chase quotations with a strong desire and tenacity, maintaining strong relationships and remaining in control of the sales cycle.
  • Liaise between service operations and customers to efficiently answer general enquiries.
  • Meet and exceed the agreed specific performance objectives.
  • Achieve team sales targets as set by the Management Team within the agreed time scale.
  • Maximise sales by continually expanding orders and up selling (when appropriate) on all incoming and outgoing calls.
  • Ensure all prospects and orders received are entered into the simPRO system accurately.
  • Liaise daily with your colleagues and update them on any developments in your work, ensuring a high level of team relationships exist.
  • Set appointments for sales calls/visits where appropriate.
  • You should have excellent attention to detail when entering information into our internal systems.

Where you'll work

Electricity Building Unit 2 Hurricane Close
Sherburn In Elmet
Leeds
LS25 6PB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HEART OF YORKSHIRE EDUCATION GROUP

Training course

Customer service practitioner (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achieves positive engagement and delivery.
  • Depending on your job role and work environment: Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications; and/or
  • Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.
  • Depending on your job role and work environment: Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the organisation’s brand.
  • Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and your organisation.
  • Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
  • Demonstrate patience and calmness.
  • Show you understand the customer’s point of view.
  • Use appropriate sign-posting or resolution to meet your customers needs and manage expectations.
  • Maintain informative communication during service recovery.

Training schedule

Learning will be delivered by the Heart of Yorkshire Education Group in the workplace. You will be assigned an assessor who will support and guide you through your apprenticeship. 

Requirements

Desirable qualifications

GCSE in:

  • English (grade 3)
  • Maths (grade 3)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills

About this employer

YorPower Ltd is a UK‑based manufacturer, supplier, and service provider of diesel generators, hybrid power systems, UPS systems, and complete backup‑power solutions. The company operates both nationally and internationally, supplying customers in over 60 countries.

After this apprenticeship

Opportunity to progress onto the L3 Customer Service Specialist apprenticeship. 
 

Ask a question

The contact for this apprenticeship is:

HEART OF YORKSHIRE EDUCATION GROUP

The reference code for this apprenticeship is VAC2000017015.

Apply now

Closes in 16 days (Monday 9 March 2026 at 11:59pm)