Tenders and Business Support Apprentice

HAYLEY GROUP LIMITED

Oldbury (B69 3ES)

Closes in 20 days (Sunday 15 March 2026 at 11:59pm)

Posted on 20 February 2026

---

Summary

Hayley Dexis is the largest independent distributor of engineering products and consumables in the UK. Hayley Dexis are offering an exciting opportunity for a Tenders and Business Support Apprentice to join the branch located in Oldbury.You will learn how to prepare Bids and Tenders to win work for Hayley Dexis. 

• Wage:

  Competitive

  Competitive wage offered

  Check minimum wage rates (opens in new tab)

  £16000

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, 8.00am - 5.00pm. 1 hour lunch. Max 40 hours per week.

  40 hours a week

• Start date:

  Monday 16 March 2026

• Duration:

  1 year

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Working within our Oldbury location as a Tenders and Business Support Apprentice. This role is ideal for someone with a keen interest in business and who enjoys research and information gathering but also has a flair for writing.

This is an excellent entry level position and introduction to Tenders, Bids and Presentations.

• Supporting the Tender Coordinator and working closely with the Bids and Tender Manager
• Preparing Bids and Tenders
• Learning how to use different Bid Management software tools and applying your knowledge of Microsoft Office software applications, Word, Excel, Powerpoint
• Contacting and building relationships across Hayley Dexis UK branches and gathering information to add to Bids and Tenders.
• Collating testimonials,facts and figures, examples, product information. procing information or business information details
• Data entry
• Use of internal CRM Systems
• Completing documentation/administrative tasks
• Use of IT Systems, including Microsoft Office
• Administration duties
• Updating /data entry
• Building skills with communications and customer relations

Where you'll work

Direct 2 Industrial Park
Roway Lane
Oldbury
B69 3ES

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

STAFF SELECT LTD

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Business Administration Level 3 
• Functional Skills Maths & English Level 2 (if required)
• Min 20% OTJT
• EPA
• No day release – inhouse training

More training information

• You will learn excellent customer service skills and administration skills
• Time Management
• How to work with a helpdesk system
• No day release is required
• Confidence to engage with people on a professional level 

Requirements

Essential qualifications

GCSE in:

• English (grade GCSE - grade 4 or above)
• Maths (grade GCSE - grade 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Patience

Other requirements

Position involves working within a team of 17 staff and will learn all aspects of who we are as a business, the products we supply and the services we offer.

About this employer

Hayley Group is the largest independent distributor of engineering products and consumables in the uk. They are an equal opportunities employer, currently employing over 1300 people who provide industry leading customer service.

Company benefits

• 23 days annual leave (Plus public/bank holidays)
• Company Pension - Free
• Death in Service cover
• Invitation to healthcare scheme
• Wellness programmes

After this apprenticeship

Can progress within business depending on business needs and performance.

Ask a question

The contact for this apprenticeship is:

STAFF SELECT LTD

Carolyn Marson

carolyn.marson@novatraining.co.uk

07534486764

The reference code for this apprenticeship is VAC2000017004.

Apply now

Closes in 20 days (Sunday 15 March 2026 at 11:59pm)