Apprentice Building Services Engineer
MITIE GROUP PLC
London (SE1 9SG)
Closes in 7 days (Monday 9 March 2026)
Posted on 20 February 2026
Contents
Summary
Ready to turn your potential into something extraordinary?
At Mitie, we're the UK's leading facilities management and professional services company. We deliver critical services that power businesses, communities, and individuals across the nation.
- Wage
-
£19,000 a year
- Training course
- Building services engineering service and maintenance engineer (level 3)
- Hours
-
Monday to Friday between 7.30am - 4pm.
40 hours a week
- Start date
-
Tuesday 1 September 2026
- Duration
-
3 years
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This apprenticeship is based at The Shard, one of the most iconic buildings in the UK.
Standing proudly above London Bridge, The Shard is a landmark of modern engineering and innovation. As part of the Mitie team on site, you'll help maintain and support a complex, high-profile commercial environment where standards are high, expectations are clear, and teamwork is everything.
It is a fast-paced, professional setting that will expose you to large-scale building systems, critical infrastructure, and the kind of real-world challenges that turn learners into confident professionals.
As an Apprentice at Mitie, you'll be at the heart of what we do, making a real impact from day one. Here's a glimpse of what your journey could include:
- Developing core skills and knowledge in maintaining and operating building services systems, ensuring they run safely, efficiently and sustainably.
- Supporting the inspection, testing and fault diagnosis of electrical and mechanical equipment.
- Assisting with planned preventative maintenance and reactive repairs across a complex commercial site.
- Learning how to interpret technical drawings, follow safe systems of work and contribute to continuous improvement.
- Collaborating with experienced engineers and facilities professionals to gain hands-on experience in a live working environment.
- Ensuring compliance with Health, Safety, Environmental and Quality standards, making safety and sustainability a priority in every task.
Where you'll work
1 London Bridge Street
London
SE1 9SG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
GLP TRAINING LTD
Training course
Building services engineering service and maintenance engineer (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Apply safe working practices and comply with safe working methods, including highlighting control method application and safe systems of work.
- Comply with current company policies and procedures.
- Undertake dynamic risk assessment to identify and manage a safe working environment.
- Produce a risk assessment.
- Produce a method statement.
- Plan work activities.
- Apply sustainable principles and techniques.
- Comply with environmental and sustainability regulations, standards, and guidance.
- Follow organisational and site procedures for waste management across the site.
- Plan, organise, and carry out tasks in a way that utilises resources, for example cost, quality, safety, security, and environmental impact.
- Plan, organise, prepare, and secure area of work for setting out and work activities.
- Minimise delays to planned work.
- Amend and replan work activities.
- Prepare and maintain work areas to ensure safe access and egress for self and others.
- Select, use, secure and store hand and power tools, equipment, and components.
- Interpret information from sources such as manufacturer's instructions, drawings, plans, specifications, or previous reports.
- Carry out testing and commissioning of a building services engineering system.
- Carry out decommission of a building services engineering system.
- Undertake planned maintenance activities to building services engineering systems.
- Undertake reactive maintenance activities to building services engineering systems.
- Isolate building service engineering systems.
- Identify and diagnose faults and outline solutions for resolution.
- Replace components.
- Communicate options in writing for repairs, replacements or improvements including the impact of cost, and timescales in writing.
- Handover completed maintenance activities.
- Use information technology and digital systems to monitor and manage the operation of plant and equipment.
- Record or enter information - paper based or electronic.
- Provide internal feedback.
- Communicate verbally with internal and external stakeholders using sector specific terminology.
- Follow equity, diversity, and inclusion principles and policy.
- Refer problems outside of own responsibility or authority to the relevant person.
- Identify, carry out and record industry related continuing professional development (CPD) activities.
- Repair components.
- Apply safe working practices and comply with safe working methods, including highlighting control method application and safe systems of work.
- Comply with current company policies and procedures.
- Undertake dynamic risk assessment to identify and manage a safe working environment.
- Produce a risk assessment.
- Produce a method statement.
- Plan work activities.
- Apply sustainable principles and techniques.
- Comply with environmental and sustainability regulations, standards, and guidance.
- Follow organisational and site procedures for waste management across the site.
- Plan, organise, and carry out tasks in a way that utilises resources, for example cost, quality, safety, security, and environmental impact.
- Plan, organise, prepare, and secure area of work for setting out and work activities.
- Minimise delays to planned work.
- Amend and replan work activities.
- Prepare and maintain work areas to ensure safe access and egress for self and others.
- Select, use, secure and store hand and power tools, equipment, and components.
- Interpret information from sources such as manufacturer's instructions, drawings, plans, specifications, or previous reports.
- Carry out testing and commissioning of a building services engineering system.
- Carry out decommission of a building services engineering system.
- Undertake planned maintenance activities to building services engineering systems.
- Undertake reactive maintenance activities to building services engineering systems.
- Isolate building service engineering systems.
- Identify and diagnose faults and outline solutions for resolution.
- Replace components.
- Communicate options in writing for repairs, replacements or improvements including the impact of cost, and timescales in writing.
- Handover completed maintenance activities.
- Use information technology and digital systems to monitor and manage the operation of plant and equipment.
- Record or enter information - paper based or electronic.
- Provide internal feedback.
- Communicate verbally with internal and external stakeholders using sector specific terminology.
- Follow equity, diversity, and inclusion principles and policy.
- Refer problems outside of own responsibility or authority to the relevant person.
- Identify, carry out and record industry related continuing professional development (CPD) activities.
- Repair components.
Training schedule
As part of your apprenticeship, you will be enroled onto the Building Services Engineering Service and Maintenance Engineer Level 3 apprenticeship standard.
This programme typically runs for 36 months and is designed to develop the knowledge, skills and behaviours required to maintain and operate engineering systems within commercial buildings.
Throughout your apprenticeship, you'll receive structured off-the-job training alongside practical on-site experience. You'll be fully supported by our training provider and the Mitie team, with:
- Dedicated 1-2-1 mentoring and pastoral support.
- E-learning and structured technical training.
- On-site guidance from experienced engineers.
- Regular progress reviews to help you stay on track and grow in confidence.
Our dedicated Apprenticeship Team will support you every step of the way, helping you make the most of your opportunities and achieve the goals you already have – and those you have yet to discover.
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C)
- Maths (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Analytical skills
- Team working
- Initiative
- Patience
Other requirements
You must be a British National and able to gain DV Clearance (In depth and Intrusive Clearance).
Due to the level of security clearance, you must be over 18 years of age.
About this employer
At Mitie, we’re the UK’s leading facilities management and professional services company. We deliver critical services that power businesses, communities, and individuals across the nation. Rock Power Connections are proud to be part of Mitie designing and building electrical infrastructure solutions across the UK, bringing high voltage power to the places it’s needed.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Joining Mitie means being part of a team that values collaboration, innovation, and the passion to make a difference. We're here to help you kick off your career with purpose, passion, and plenty of support.
Ask a question
The contact for this apprenticeship is:
MITIE GROUP PLC
Tamisha Ancliffe
earlycareers@mitie.com
The reference code for this apprenticeship is VAC2000016999.
Apply now
Closes in 7 days (Monday 9 March 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.