Event Operations Assistant Apprenticeship

EML EVENTS MANAGEMENT & LOGISTICS LIMITED

DROITWICH (WR9 8AN)

Closes on Tuesday 31 March 2026

Posted on 20 February 2026

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Summary

This apprenticeship role provides the opportunity to support the delivery of high‑quality team‑building events through a range of operational tasks. This position is well suited to an individual seeking a structured, hands‑on role within a dynamic and fast‑paced environment.

Wage

£11,778 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - College. Tuesday - Thursday, 09:00 - 16:30.

30 hours a week

Start date

Wednesday 1 April 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Contribute to the design and development of new team‑building activities
  • Support the preparation and organisation of equipment across EML’s team‑building portfolio
  • Assist with the procurement of consumables, equipment, and general supplies
  • Maintain accurate stock control records and support effective inventory management
  • Oversee the organisation, cleanliness, and general upkeep of storerooms and storage areas
  • Coordinate and schedule casual production support staff as required.
  • Assist in overseeing the loading, unloading, and refuelling of company vehicles
  • Attend weekly Operations Meetings alongside the Operations Manager and/or Directors, taking notes and supporting follow‑up actions
  • Manage the ordering of medals, prizes, and related event materials
  • Support client communication processes, ensuring timely and professional responses
  • Provide administrative support for live event delivery when required

Where you'll work

UNIT 5
130 WORCESTER ROAD
DROITWICH
WR9 8AN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NCG

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

One day a week at Kidderminster College

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Team working
  • Creative
  • Initiative
  • Patience

About this employer

We are an award-winning team building company, helping teams work better together. We help organisations to engage, motivate and lead their teams with tailored, business team building activities delivered at their place of business or at their team offsite. We work with private and public sector organisations throughout the UK, Europe and beyond.

https://emlteambuilding.co.uk/ (opens in new tab)

Company benefits

  • Opportunity to support live events all over the UK

After this apprenticeship

  • Opportunity to build a career within the events industry

Ask a question

The contact for this apprenticeship is:

NCG

Jack Draper

jack.draper@kidderminster.ac.uk

01562 826518

The reference code for this apprenticeship is VAC2000016971.

Apply now

Closes on Tuesday 31 March 2026