Apprentice Hospitality Team Member

Volcano Valley

Wisbech (PE14 0RG)

Closes in 16 days (Sunday 8 March 2026 at 11:59pm)

Posted on 19 February 2026

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Summary

The apprenticeship will offer a motivated individual the chance to join a small team in a brand new venture. The role will involve a variety of tasks, ensuring you develop a wide variety of skills and understanding of business whilst operating in a busy and fun environment.

Wage

£14,133.60 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Discretionary bonus depending on business performance

Training course
Food and beverage team member (level 2)
Hours
A rota system will operate with weekends being included. This would be a 5-day working week of 36 hours (i.e. 30 hours of work in 4 days and 1 day of training of 6 hours). Breaks would be unpaid.

36 hours a week

Start date

Friday 10 April 2026

Duration

1 year 2 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Dealing with customers
  • Taking payments
  • Taking bookings and managing the booking system
  • Stock control
  • Drinks orders
  • Teamworking

Where you'll work

22A Cromwell Road
Wisbech
PE14 0RG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LOCOMOTIVATION LTD.

Training course

Food and beverage team member (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.

Training schedule

At the end of the training, the apprentice will achieve a Level 2 Food and Beverage Team Member. The apprentice will have access to both on-the-job training and remote access training. Training will be 1 day a week.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Creative
  • Non judgemental
  • Patience

About this employer

We are a brand new business that is operating as a multi functional leisure venue. We will be operating as a Adventure golf, SMARTS darts and karaoke with a Tiki theming running through the business and bar. We are a space where anyone can come and enjoy.

Company benefits

Work socials

After this apprenticeship

We would like to see this role eventually develop and there would be the opportunity for the right person to progress and do their Level 3 Team Leader apprenticeship and to stay with us as we look to expand to other venues in the coming years we see this as a role that can progress further into management.

Ask a question

The contact for this apprenticeship is:

LOCOMOTIVATION LTD.

The reference code for this apprenticeship is VAC2000016890.

Apply now

Closes in 16 days (Sunday 8 March 2026 at 11:59pm)