Apprentice HR Support

J24 RESOURCING LIMITED

DERBY (DE22 3LR)

Closes in 18 days (Tuesday 10 March 2026)

Posted on 19 February 2026


Summary

We are looking for a dedicated and organised individual to assist with various HR-related tasks and projects. As an Apprentice HR Assistant, you will be responsible for providing administrative support to the HR team, maintaining accurate records, and ensuring compliance with relevant laws and regulations.

Training course
HR support (level 3)
Hours
Monday to Friday, 9.00am to 5.00pm.

37 hours 30 minutes a week

Start date

Thursday 26 March 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Provide administrative support to the HR team, including answering phone calls, responding to emails, and preparing documents
  • Assist with recruitment processes, including scheduling interviews and sending out offer letters
  • Maintain accurate and up-to-date employee records, both physical and digital
  • Assist with employee onboarding and induction processes
  • Help with the preparation of HR reports and other documents
  • Develop knowledge and understanding of HR policies and procedures

Where you'll work

UNIT 3
BURLEY HOUSE
ROWDITCH PLACE
DERBY
DE22 3LR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TOTAL PEOPLE LIMITED

Training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

Training will take place at Unit 3, Burley House, Rowditch place, Derby, DE22 3LR.

Monday - Friday, 9.00am - 5.00pm.

Requirements

Desirable qualifications

GCSE in:

  • English (grade C)
  • Maths (grade C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative

About this employer

J24 Resourcing Limited is a Social Care provider for Children and Adults. We are based in Derby. We have been operational since 2015. We have Childrens homes across Derby and Nottingham, Supported accommodation for 16+ in Derby and Adults Supported Living across Derbyshire.

http://www.j24resourcing.co.uk (opens in new tab)

Company benefits

  • Opportunities for career development and growth
  • Comprehensive training and support throughout the apprenticeship
  • Employee Assistance Program
  • Bright Exchange benefits scheme

After this apprenticeship

HR Consultant role.

Ask a question

The contact for this apprenticeship is:

TOTAL PEOPLE LIMITED

The reference code for this apprenticeship is VAC2000016884.

Apply now

Closes in 18 days (Tuesday 10 March 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.