Insurance Business Administration Apprentice
MOTOR & HOME INSURANCE SERVICES (SMALL HEATH) LTD
BIRMINGHAM (B10 0UA)
Closes in 19 days (Thursday 12 March 2026 at 11:59pm)
Posted on 19 February 2026
Contents
Summary
M + H Insurance are looking to take on a Business Admin Apprentice. You will provide administrative support to a business based in Birmingham. You will be undertaking administrative tasks, such as data entry, booking appointments, creating invoices, telephone calls and emails as part of your position.
- Wage
-
£11,778 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday
10.30am to 5pm
30 hours a week
- Start date
-
Monday 23 March 2026
- Duration
-
1 year 2 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As an apprentice, you will get the opportunity to gain hands-on experience, new skills and work alongside experienced staff.
What you’ll do at work:
- Data Entry
- Answer incoming telephone calls
- Respond to emails in an accurate and timely manner
- Provide professional reception duties
- Help to complete, organise and file paperwork
- Printing
Where you'll work
900 COVENTRY ROAD
SMALL HEATH
BIRMINGHAM
B10 0UA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HOUSE OF CLIVE (HAIR AND BEAUTY) LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Next Level will work closely with you to complete your Level 3 Business Administrator Apprenticeship
- Next Level can hire apprentices at any time and hold regular workshops for those on the course
- These workshops occur once every 2 weeks online via Teams
- You will get specific 1-2-1 tutoring and regular reviews between your tutor, manager, and yourself, to ensure you are meeting deadlines and staying on top of your work
- If required, we can also provide Functional Skills in maths and English throughout your apprenticeship
- Upon successful completion of the apprenticeship, you will receive a Level 3 City and Guilds apprenticeship qualification in Business Administration
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
About this employer
M&H Insurance Services Ltd, established in 1997, is a general insurance brokerage operating in the vibrant city of Birmingham. With over two decades of industry experience, we have garnered a reputation for excellence in providing tailored insurance solutions to meet the diverse needs of our clients.
After this apprenticeship
- This apprenticeship could lead to a career in administration or progression with the insurance sector
Ask a question
The contact for this apprenticeship is:
HOUSE OF CLIVE (HAIR AND BEAUTY) LIMITED
The reference code for this apprenticeship is VAC2000016844.
Apply now
Closes in 19 days (Thursday 12 March 2026 at 11:59pm)