Business Administration Apprentice
MARCHANTCAIN GROUP LIMITED
COVENTRY (CV4 7EZ)
Closes on Friday 24 April 2026
Posted on 19 February 2026
Contents
Summary
As a Business Administration Apprentice, you will support the day-to-day running of the business while developing a broad set of professional, commercial, and organisational skills. This role is ideal for someone with an entrepreneurial mindset who enjoys variety, responsibility, and learning across multiple business functions.
- Wage
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£14,133.60 to £22,857.12, depending on your age
National Minimum Wage
Check minimum wage rates (opens in new tab)
We are proud to pay the National Living Wage.
- Training course
- Business administrator (level 3)
- Hours
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Monday to Thursday, 8am - 5:30pm.
36 hours a week
- Start date
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Monday 13 July 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
What you’ll do (role and responsibilities)
You will work closely with the leadership and wider team to support core business operations, including:
- Supporting day-to-day administration across the business
- Learning how a small company operates across HR, finance, marketing, and operations
- Managing and maintaining digital filing systems, documents, and templates
- Assisting with internal and external communications (email, phone, and online platforms)
- Supporting customer and supplier records, enquiries, and basic commercial activity
- Gaining an understanding of products, customers, and markets within the automotive sector
- Helping maintain policies, procedures, and compliance documentation
- Using standard business software (Microsoft Office, digital tools, and company systems)
- Contributing to process improvement and organisation as the business grows
You will be trained to work accurately, professionally, and confidentially, while building confidence and independence over time.
What you’ll learn
During this apprenticeship, you will develop skills and knowledge in:
- Business administration and office management
- Organisation, planning, and prioritisation
- Professional communication and customer interaction
- Digital systems, document control, and data handling
- Understanding how commercial and engineering businesses operate
- Problem-solving and continuous improvement in a real business environment
You will work towards a Level 3 Business Administration Apprenticeship, supported by structured training and on-the-job learning.
Who this apprenticeship is for
This role would suit someone who:
- Is interested in business, engineering, or entrepreneurship
- Enjoys learning how things work behind the scenes
- Is organised, reliable, and keen to take responsibility
- Communicates well and is comfortable using computers
- Wants long-term career development, not just a short-term role
- Is motivated to grow with a small company and make a real impact
No prior office experience is required — attitude, curiosity, and willingness to learn are what matter most.
What we offer
- A varied and engaging apprenticeship in a specialist automotive engineering business
- Real exposure to how a small company is run
- Support from experienced professionals in a close-knit team
- Structured apprenticeship training alongside practical experience
- Opportunity for progression and a permanent role on successful completion
- A professional working environment where your contribution is valued
Where you'll work
UNIT 4A
SOVEREIGN COURT ONE
UNIVERSITY OF WARWICK SCIENCE PARK
COVENTRY
CV4 7EZ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WARWICKSHIRE COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Online masterclasses and 1/1 reviews with your Work Based Learning Manager.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
- Willingness to learn
About this employer
We are a small, highly regarded engineering company working in a niche automotive market, designing and manufacturing complex mechatronic components for high-performance vehicles. This is a fantastic opportunity for a motivated and curious individual who wants to understand how a specialist engineering business really works — from the inside out.
After this apprenticeship
This apprenticeship is designed as a pathway into long-term employment. A successful apprentice may progress into a permanent administrative, operations, or business support role within the company, with increasing responsibility as the business grows.
Ask a question
The contact for this apprenticeship is:
WARWICKSHIRE COLLEGE
SARAH ASHMORE
sashmore@warwickshire.ac.uk
07740419319
The reference code for this apprenticeship is VAC2000016836.
Apply now
Closes on Friday 24 April 2026