Support Worker Apprenticeship - Lowestoft
LEADING LIVES LIMITED
Lowestoft (NR32 2EZ)
Closes on Monday 6 April 2026
Posted on 19 February 2026
Contents
Summary
Leading Lives provides social care support for people with learning disabilities, autism and complex needs across Suffolk and beyond in the home and in the community. We are currently looking for a Support Worker apprentice to join and learn within our team.
- Wage
-
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Adult care worker (level 2)
- Hours
-
Monday - Friday, between 9:00am and 17:00pm
37 hours a week
- Start date
-
Monday 20 April 2026
- Duration
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1 year 4 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Are you ready to make a real difference in someone’s life? Do you have the passion, dedication, and heart to support adults with learning disabilities and autism to live their best lives?.
At Leading Lives we are looking for a compassionate and committed person to join our vibrant team as a Support Worker Apprentice. This role focuses on supporting our customers to live the life they choose and you’ll be a key part of helping people live independently, confidently, and joyfully.
Main roles and Responsibilities:
- Communicate effectively and sensitively with customers taking into account their personal communication style.
- Liaise effectively with families, paid carers and others who have an interest in the support provided to the customer.
- Supporting people with daily living skills and independence.
- Being a strong advocate for the people we support and their families.
- Providing personal care with dignity and respect.
- Building meaningful relationships and communicating effectively.
- Administering medication safely and responsibly.
- Providing personal care with dignity and compassion.
We believe in investing in our people. As part of your journey with us, you’ll be expected to complete the Level 2 or 3 Support Worker Apprenticeship. We’ll support your development with dedicated study days and ongoing guidance to help you succeed and become qualified.
Where you'll work
Leading Lives Ltd, Lowestoft Community Hub, Rotterdam Road
Lowestoft
NR32 2EZ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WEST SUFFOLK COLLEGE
Training course
Adult care worker (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Support individuals they are working with according to their personal care/support plan
- Ask for help from an appropriate person when not confident or skilled in any aspect of their role
- Provide individuals with information to enable them to have a choice about the way they are supported
- Encourage individuals to participate in the way their care and support is delivered
- Ensure the individual knows what they are agreeing to regarding the way in which they are supported
- Contribute to the on-going development of care/support plans for the individual they support
- Support individuals with cognitive, physical or sensory impairments
- Ensure dignity is at the centre of all work with the individuals they support, their families, carers and advocates
- Demonstrate all work is person centred, accommodating the individual’s needs, wishes and preferences
- Demonstrate empathy (understanding and compassion) for individuals they support
- Demonstrate courage in supporting people in ways that may challenge their personal/cultural beliefs
- Speak clearly and exhibit positive non-verbal communication to individuals, families, carers and advocates
- Use the preferred methods of communication of the individual they support according to their language, culture, sensory needs and their wishes
- Identify and take steps to reduce environmental barriers to communication
- Demonstrate they can check for understanding
- Write clearly and concisely in records and reports
- Keep information safe and confidential according to agreed ways of working
- Recognise potential signs of different forms of abuse
- Respond to concerns of abuse according to agreed ways of working
- Recognise, report and challenge unsafe practices
- Promote the health and wellbeing of the individual they support
- Move people and objects safely
- Demonstrate how to reduce the spread of infection, including use of best practice in hand hygiene
- Demonstrate the promotion of healthy eating and wellbeing by ensuring individuals have access to fluids, food and nutrition
- Demonstrate how to keep people, buildings and themselves safe and secure
- Carry out fire safety procedures when required
- Use risk assessments to support individuals safely
- Recognise symptoms of cognitive impairment, e.g. Dementia, learning disabilities and mental health
- Monitor and report changes in health and wellbeing for individuals they support
- Reflect on your own work practices
- Demonstrate the development of their own skills and knowledge, including core skills in writing, numbers and information technology
- Demonstrate their contribution to their development plan
- Demonstrate ability to work in partnership with others to support the individual
- Identify sources of support when conflicts arise with other people or organisations
- Demonstrate they can work within safe, clear professional boundaries
- Show they can access and apply additional skills required to perform the specific job role competently
Training schedule
- The learner will be studying the Adult Care Worker Level 2 Apprenticeship Standard qualification.
- There may be an opportunity to study the Lead Adult Care Worker Level 3 Apprenticeship Standard qualification, provided relevant experience is stated.
Requirements
Desirable qualifications
GCSE or equivalent in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Customer care skills
- Team working
- Initiative
- Patience
Other requirements
We’ll welcome you with a 3-week induction and a friendly buddy to guide you every step of the way. Your start date will follow a successful enhanced DBS and recruitment checks.
About this employer
Leading Lives provides high quality social care support for people with learning disabilities, autism and complex needs across Suffolk and beyond in the home and in the community. We are an employee owned, not-for-profit social enterprise. Any surplus we make is re-invested back into services for our customers or in the local community through our Community Benefit Fund.
After this apprenticeship
We have an excellent track record with our past apprentices, with apprentices successfully gaining their apprenticeship with many gaining permanent positions.
Ask a question
The contact for this apprenticeship is:
WEST SUFFOLK COLLEGE
The reference code for this apprenticeship is VAC2000016736.
Apply now
Closes on Monday 6 April 2026
After signing in, you’ll apply for this apprenticeship on the company's website.