Business Administrator Apprenticeship - Motor Industry
NIRRO LTD
Ongar (CM5 9FQ)
Closes in 28 days (Friday 20 March 2026 at 11:59pm)
Posted on 19 February 2026
Contents
Summary
Nirro Ltd are looking to hire a business administration apprentice to support with general office duties such as answering the telephone, dealing with customer enquiries, stock enquiries, order processing, working on their database and supporting website enquiries.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 8.30am - 5.30pm
It may be that you are asked to work some Saturdays from 8.30am - 1.30pm.
40 hours a week
- Start date
-
Monday 23 March 2026
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Daily duties will include (but not be limited to):
- Dealing with customer enquiries through telephone/email
- Following up on enquiries made via the website
- Deal with stock enquiries from other branches
- Administrative tasks within the office
To efficiently undertake basic administration and clerical duties, which may include:
- To support the business in general administrative duties, which enable us to manage our clients effectively
- To locate orders within the warehouse and prepare for dispatch
- To support the team in maintaining accurate, timely stock management database records
- To answer/deal with queries, both face-to-face and via the telephone, take messages and pass them onto the relevant member of staff in an appropriate and timely manner
- To meet and greet visitors as required
- Provide support to fellow members of the team
Where you'll work
1 Nirro Business Park
Ongar Road
Ongar
CM5 9FQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
RM TRAINING (UK) LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- You will study Level 3 Business Administrator Apprenticeship Standard
- The program is based on end point assessment
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- English (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Team working
- Initiative
- Own transport
About this employer
We are an independent Volkswagen and Audi group car specialist. We sell used car parts for Volkswagen and Audi group cars only.
After this apprenticeship
Ideally, the apprentice will be offered a full-time permanent role within Nirro on completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
RM TRAINING (UK) LIMITED
The reference code for this apprenticeship is VAC2000016685.
Apply now
Closes in 28 days (Friday 20 March 2026 at 11:59pm)