Customs Clearance Apprentice

CZECH LOGISTICS ALLIANCE (UK) LTD

LEICESTER (LE8 0EX)

Closes in 17 days (Monday 9 March 2026 at 11:59pm)

Posted on 19 February 2026


Summary

We are looking for an enthusiastic person to join our ever-growing customs department.

Full training will be given. The successful candidate will have the opportunity to gain experience and skills to begin an exciting career in a growing industry.

Wage

£18,000 a year

Check minimum wage rates (opens in new tab)

Once experienced, Saturday overtime available at a generously enhanced rate of pay.

Increase based on performance after hitting agreed milestones.

Training course
International freight forwarding specialist (level 3)
Hours
Monday - Friday 8:30am - 5pm with an hour's lunch break.

37 hours 30 minutes a week

Start date

Monday 16 March 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Processing customs declarations to HMRC for imports and exports
  • Checking documentation to ensure documents meet all laws to facilitate export and imports of goods
  • Liaise with importers and exporters to obtain the necessary information to ensure customs declarations are made in accordance with UK laws
  • Providing guidance to clients on UK customs procedures and Laws
  • Liaise with Border force and other government agencies when required
  • Work alongside the transport department to provide seamless customer focused logistic solutions
  • Working alongside colleagues to ensure customs declarations are processed in a timely manner
  • Liaising with customers to inform them of declaration requirements
  • Submitting customs declarations - declaring to HMRC details of import and export shipments

Where you'll work

15 NURSERY COURT
KIBWORTH HARCOURT
LEICESTER
LE8 0EX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Training course

International freight forwarding specialist (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.
  • Air. Use and adapt terminology appropriate to the air freight industry.
  • Air. Select and use documentation appropriate to the air freight industry.
  • Ocean. Use and adapt terminology appropriate to the ocean freight industry.
  • Ocean. Select and use documentation appropriate to the ocean freight industry.
  • Road. Use and adapt terminology appropriate to the road freight industry.
  • Road. Select and use documentation appropriate to the road freight industry.
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.

Training schedule

International Freight Forwarding Specialist Level 3.

On the job training delivered by the employer.

Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.

Allocation of an apprenticeship delivery coach who will carry out regular training.

Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.

Identify, track and support 6 hours off the job training activities.

Quarterly formal progress review meetings, identifying learning achievements and next steps.

Requirements

Essential qualifications

GCSE in:

  • English (grade Minimum Grade C or 4)
  • Maths (grade Minimum Grade C or 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working

About this employer

CLA UK Ltd are freight forwarders and customs clearance agents. 

From our head office in Leicestershire, CLA UK offer driver accompanied, full load road-freight throughout the EU. We believe in entering into a ‘partnership’ with each of our customers, with a single point of contact managing each account and we pride ourselves on our levels of customer communication.

https://www.cla-uk.com (opens in new tab)

After this apprenticeship

This is a permanent position from day 1 and once qualified the next step would be to become a customs agent in our customs department which has multiple progression steps as knowledge of declaration types expands.

Ask a question

The contact for this apprenticeship is:

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

The reference code for this apprenticeship is VAC2000016600.

Apply now

Closes in 17 days (Monday 9 March 2026 at 11:59pm)