Quality Assurance Apprenticeship

CHUBB FIRE & SECURITY LIMITED

Blackburn (BB1 2PR)

Closes on Tuesday 31 March 2026

Posted on 19 February 2026

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Summary

Our two-year Level 3 Improvement Technician Apprenticeship Programme is designed to build a great career in a professional field that offers tremendous long-term opportunities. We will provide you with comprehensive, structured training and work experience that will teach you everything about being a competent professional.

Wage

£18,000 a year

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Starting Salary in Year 1 is £18,000.00 with an increase in Year 2 and again in Year 3 as you progress through the apprenticeship.

Training course
Improvement technician (level 3)
Hours
Monday - Friday, 09:00 - 17:00, with 30 minutes lunch.

37 hours 30 minutes a week

Start date

Tuesday 1 September 2026

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • As a Quality Assurance  Apprentice you’ll work towards your Level 3 Improvement Technician apprenticeship, learning how to identify problems, analyse data, and implement practical solutions to improve processes, quality, and efficiency across the business
  • Work with different teams to spot ways to make tasks quicker, safer, or easier

Where you'll work

Shadsworth Road
Blackburn
BB1 2PR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TRAINING 2000 LIMITED

Training course

Improvement technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Compliance: Work in accordance with organisational controls and statutory regulations
  • Communication: Share improvement progress through appropriate reporting
  • Project management: Plan, manage and implement improvement activities. Identify and support management of risks. Develop the business case for improvement activity and implementation
  • Change management: Engage through communications. Reinforce – positively and negatively. Effectively coach peers
  • Principles and methods: Use a structured method and appropriate improvement tools engaging with subject matter experts to deliver business benefits
  • Project selection and Scoping: Identify and scope improvement projects and establish clear measurable objectives
  • Problem definition: Develop a problem/opportunity statement supported by validated data
  • Voice of the customer: Apply techniques to identify customers, their requirements and translate these to metrics
  • Process mapping & analysis: Apply process mapping tools to visualise processes, analyse process performance establishing key insights for performance improvement
  • Lean tools: Apply techniques such as identification and removal of 8 wastes, 5S (Sort, Shine, Set, Standardise, Sustain), standard work, kaizen, visual displays and controls, error proofing, preventative maintenance
  • Data acquisition for analysis: Develop data collection plan and validated measurement processes to understand performance
  • Basic statistics & measures: Establish patterns and trends in data over time using tally, pie, run/trend and pareto charts
  • Data analysis-statistical methods: Identify common and special cause variation
  • Process capability & performance: Analyse product/process performance using good quality data
  • Root cause analysis: Use cause and effect diagrams, technique of 5 whys and graphical analysis to understand and verify root causes
  • Identification & prioritisation: Identify and prioritise improvement solutions
  • Benchmarking: Recognise the value of sharing best practice
  • Sustainability & control: Create control and reaction plans with detection measures, identify opportunities to embed changes to leverage benefit to the business.

Training schedule

  • The training will consist of external classroom training, as well as on-the-job training shadowing experienced team members. 
  • By the end of your training programme, you’ll know how to confidently manage a database, process invoices, deal with telephone enquiries, and use an ERP system to maintain accurate records

Requirements

Essential qualifications

GCSE in:

  • Any (grade 4)
  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Logical
  • Team working

Other requirements

  • You will need to have a full driver’s licence
  • You will need to be 18 years old or over for this role due to construction site regulations

About this employer

Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level. 

https://chubbfs.com/uk-en/ (opens in new tab)

Company benefits

25 days holiday, plus bank holidays  

After this apprenticeship

  • Complete the programme and you will join our Head Office team as a fully qualified Supply Chain team member
  • Here your training will continue, with close support from our early careers team

Ask a question

The contact for this apprenticeship is:

TRAINING 2000 LIMITED

The reference code for this apprenticeship is VAC2000016521.

Apply now

Closes on Tuesday 31 March 2026

After signing in, you’ll apply for this apprenticeship on the company's website.