Operational Administrator Apprentice

UBICO LIMITED

Witney (OX28 4BN)

Closes in 25 days (Sunday 12 April 2026 at 11:59pm)

Posted on 17 March 2026

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Summary

Take the first step into a career where you’ll learn, gain experience, and build strong administrative skills through a variety of tasks whilst being supported by a friendly, knowledgeable team who want to help you to succeed.

If you’re motivated, curious, and ready to shape your future, this is a perfect opportunity.

• Wage:

  £15,392 a year

  Check minimum wage rates (opens in new tab)

  £8p/h

  Pay increases in line with national minimum wage for apprentices.

• Training course: Business administrator (level 3)
• Hours: Monday to Friday (8.00am - 4.00pm) Start time flexible between 7.30am and 8.30am

  37 hours a week

• Start date:

  Tuesday 5 May 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The main purpose of an Operations Administrator is to keep Ubico’s daily operations running smoothly, efficiently, and in alignment with internal processes, policies and business goals.

It’s a role that sits at the heart of operational support, managing the administrative tasks that keep business operations functioning.

• Provide administrative support, such as word processing, record keeping, personnel records, filing, archiving and the sorting of mail
• Enter data into appropriate information technology systems
• Process customer enquiries, complaints and requests for service received via post, email, telephone or personal contact from the shareholders
• Process and check monthly weighbridge data reports and resolve any anomalies, enter the data into the relevant database for statutory waste data flow returns
• Calculating and processing working hours and overtime in line with company policies for a payment

Additional Benefits:

• Exclusive Discounts - Save on shopping, dining, travel and more with Unity Rewards
• 24/7 Support - Free, confidential helpline for you and your family
• Health & Wellbeing - Free eye tests (role-dependent), flu jabs, and wellbeing resources
• Workplace Comforts - Free PPE, tea & coffee, and on-site parking

Where you'll work

Avenue Four
Station Lane
Witney
OX28 4BN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

ABINGDON AND WITNEY COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Duration:

15 months practical training period, plus 3 months for End Point Assessment  

Delivery model:

• Work-based training with your employer
• 10 days professional training at college
• Regular meetings with your training coordinator to monitor progress and well-being
• Approximately 12 on-site or/and Teams assessment visits per year
• Level 2 Functional Skills in maths or English (7 days at college per subject, if required)
• Apprentices will need to complete a minimum of 348 hours of off-the-job training during their apprenticeship 

Qualifications included: 

• Level 2 Functional Skills in English or maths (if required)
• Level 3 Business Administration Apprenticeship  

End Point Assessment: 

• Knowledge test
• Portfolio based interview 
• Project/improvement presentation 

Requirements

Desirable qualifications

GCSE in:

• English (grade 4/C or above)
• Maths (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Number skills
• Ability to work accurately
• Handling data and documents
• Willingness to learn
• Microsoft Office

Other requirements

Be safety conscious to ensure Health and Safety is followed on site.

Any new person applying for apprenticeship roles where Abingdon and Witney College deliver the training will be required to complete a series of initial assessments, essential paperwork, and a phone interview to find out more about the apprenticeship process and training. If you would like to talk to us about the assessments or if you would need any extra support, please call us on 01235 216 216.  

By applying for this vacancy, you are giving Abingdon and Witney College permission to undertake a Learner Record Service check on your previous qualifications. We make every effort to ensure that applicants from non-traditional academic backgrounds or those who may not have the formal GCSE entry requirements can access apprenticeships where possible.  

The National Minimum Wage (NMW) for Apprentices is £7.55 per hour from April 2025, increasing to £8 per hour from April 2026. This applies to 16-18-year-old apprentices and those aged 19 and over during the first year of their apprenticeship. After this, the National Minimum wage appropriate to their age applies. The Wage for apprentices applies to time spent on the job plus time spent training.

About this employer

We're a friendly and ambitious company with a big responsibility. We help keep the spaces and places where people live, work and visit clean, green and tidy. Our work impacts the lives of everyone in the communities we serve, so it's important that we always deliver quality and get it right the first time

We are responsible for delivering environmental services in Gloucestershire and West Oxfordshire.

We collect rubbish and recycling from over a quarter of a million households, we clean streets and buildings, we maintain the beautiful parks and green spaces, and we manage household recycling centres.

At some of our sites we also maintain our own fleet of vehicles. As a dynamic group of people, we each have our own unique skills that help us deliver excellent services to our communities.

Our values are at the heart of everything we do. We’re proud of our strong work ethic and are looking for enthusiastic, dedicated individuals who share our commitment to making a positive difference.

https://www.ubico.co.uk/about-us/welcome-to-ubico/ (opens in new tab)

Company benefits

• Generous Leave (26 days + bank holidays)
• Exclusive Discounts
• Health & Wellbeing
• Workplace comforts
• 24/7 Support
• Free on-site parking

After this apprenticeship

Work in leading local waste industry and build a career in Ubico.

Ask a question

The contact for this apprenticeship is:

ABINGDON AND WITNEY COLLEGE

The Apprenticeship Team

apprenticeships@abingdon-witney.ac.uk

01235 216 216

The reference code for this apprenticeship is VAC2000016517.

Apply now

Closes in 25 days (Sunday 12 April 2026 at 11:59pm)