Tech Support Engineer Apprentice

CHUBB FIRE & SECURITY LIMITED

Blackburn (BB1 2PR)

Closes on Tuesday 31 March 2026

Posted on 19 February 2026

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Summary

Our four-year Level 3 Tech Support Apprenticeship Programme is designed to build a rewarding career in a professional field that offers tremendous long-term opportunities. We will provide you with comprehensive, structured training and work experience that will teach you everything you need to know about being a competent Tech Support Engineer.

Wage

£18,000 a year

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Starting Salary in Year 1 is £18,000.00 with an increase in Year 2 and again in Year 3 as you progress through the apprenticeship.

Training course
Engineering technician (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm with 30 minutes for lunch.

37 hours 30 minutes a week

Start date

Tuesday 1 September 2026

Duration

4 years

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As a Chubb Apprentice Engineering Technician you will: 

  • Get off to a great start on a rewarding career in a vibrant and exciting sector that is set to continue to grow and is continuously adopting new innovations as technologies evolve
  • Attend training and gain experience on a wide variety of methods and equipment
  • Attend college as determined by the company, throughout the apprenticeship (Block & Day release)
  • On Job Training (OJT) as determined by Chubb and his/her Line Manager in accordance with Company requirements
  • Compile a Portfolio of Evidence as a requirement of their progression to support both their academic study and future application for Eng Tech with the IET
  • Complete marked assignments (TMA’s) to an acceptable standard as determined by our selected College/Chubb Systems Apprenticeship Manager
  • Get training on the installation and configuration of security applications on PC-based systems
  • Learn how to set up, configure, and test security outstations and devices
  • Perform software and system modifications as required
  • Provide hands-on and remote support to project and system engineers
  • Liaise effectively with suppliers and clients for seamless project execution
  • Conduct on-site commissioning and support activities in alignment with project and service demands
  • Must be 16 years or over as you will need to drive as part of your role. We will accept someone learning to drive on the understanding that you will have a full driving licence by the end of your 2nd year

Where you'll work

Shadsworth Road
Blackburn
BB1 2PR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NELSON AND COLNE COLLEGE

Training course

Engineering technician (level 3)

Understanding apprenticeship levels (opens in new tab)

Training schedule

  • While on this apprenticeship, you will work towards a Level 3 Tech Support Engineering Technician apprenticeship based in England
  • The training will consist of week-long modules covering theory and practical classroom training, manufacturer systems training, and real-world experience shadowing Chubb engineers in the field
  • Be prepared to attend local college on day-release or stay away as required on weekly block-release residential training, as delivered by our Apprenticeship training partners

Requirements

Essential qualifications

GCSE in:

  • Any (grade 6)
  • Any Other Subject (grade 6)
  • English (grade 6)
  • Maths (grade 6)
  • Science (grade 6)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Logical
  • Team working

Other requirements

  • Must be 16yrs+ 
  • A reasonable level of physical fitness is required; this is an active role
  • You will need to be able to work at heights from time to time (following suitable training)
  • You will need to have a full driver’s licence by the end of your 2nd year
  • Some flexibility on start and finish times; this isn’t your normal 9 am to 5 pm role

About this employer

Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level. 

https://chubbfs.com/uk-en/ (opens in new tab)

Company benefits

25 days holiday, plus bank holidays  
Uniform, PPE, and tools provided

After this apprenticeship

Complete the programme and you will join our Head Office team as a fully qualified Tech Support Engineer. Here your training will continue, with close support from our early careers team.

Ask a question

The contact for this apprenticeship is:

NELSON AND COLNE COLLEGE

The reference code for this apprenticeship is VAC2000016485.

Apply now

Closes on Tuesday 31 March 2026

After signing in, you’ll apply for this apprenticeship on the company's website.