Apprentice Property Assistant

CASTELNAU ESTATES LIMITED

LONDON (EC3N 2EX)

Closes in 21 days (Friday 13 March 2026 at 11:59pm)

Posted on 19 February 2026

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Summary

We are looking for a proactive and detail-oriented Apprentice to join our London-based property investment team. This role is a fantastic entry point into the world of property management. You will support the Assets Department in the day-to-day management of a private residential portfolio.

Wage

£14,722.50 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Housing and property management (level 3)
Hours
Monday - Friday, 09:00 - 17:30

37 hours 30 minutes a week

Start date

Monday 6 April 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Tenancy Management: Assist with the end-to-end tenancy process, including preparing Assured Shorthold Tenancies (ASTs), processing renewals, and managing move-ins/move-outs
  • Compliance & Safety: Maintain accurate records for gas safety certificates, EICRs, and other statutory private sector compliance requirements
  • Maintenance Coordination: Act as a point of contact for agents and tenants; log maintenance requests and coordinate with approved contractors to ensure timely repairs
  • Portfolio Administration: Update and maintain internal filing systems with accurate tenancy information, rent records, reports and supporting compliance documentation
  • Stakeholder Liaison: Provide professional communication via email and phone to tenants, lettings agents, solicitors and external partners
  • Leasehold Administration: Assist with leasehold administration and general ad-hoc support across the freehold portfolio

Where you'll work

DAWSON HOUSE
5 JEWRY STREET
LONDON
EC3N 2EX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LEARNING CURVE GROUP LIMITED

Training course

Housing and property management (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
  • Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
  • Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
  • Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
  • Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
  • Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
  • Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
  • Problem Solving: Use a problem solving and flexible approach in their day to day duties.
  • Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
  • Decision making: Effective decision making in order to apply the businesses objectives and priorities.

Training schedule

  • No college realease day
  • 1-1 sessions with your dedicated tutor
  • Off the job training
  • Maths and English fuctional skills 

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Logical
  • Team working
  • Initiative

About this employer

We are a London based property investment and development company with a portfolio across London and the South East.

Our team works closely across acquisitions, development, leasehold management and operational portfolio oversight, ensuring our assets are actively managed rather than passively held.

Joining us means gaining direct exposure to real asset management decisions within a small, commercially focused investment team, where accountability and attention to detail matter.

After this apprenticeship

  • Opportunity for full time role upon completion

Ask a question

The contact for this apprenticeship is:

LEARNING CURVE GROUP LIMITED

The reference code for this apprenticeship is VAC2000016445.

Apply now

Closes in 21 days (Friday 13 March 2026 at 11:59pm)