Business Support Apprentice
INTO CLEANING LTD
LONGHOPE (GL17 0QZ)
Closes in 18 days (Tuesday 10 March 2026 at 11:59pm)
Posted on 19 February 2026
Contents
Summary
Intocleaning is seeking a motivated individual to gain hands-on experience across multiple business functions. The role involves a mix of sales prospecting activity, finance office support, and wider business administration. Flexibility and a willingness to learn are essential, as the role will provide support wherever required.
- Wage
-
£7,852 to £12,698.40, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Thursday, 9.00am - 2.00pm and potentially Friday from home to complete 6 hours of necessary training.
20 hours a week
- Start date
-
Monday 13 April 2026
- Duration
-
2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Key Responsibilities:
Sales & Business Development Support
- Conduct outbound sales prospecting calls to potential commercial clients.
- Update and maintain CRM systems with accurate call notes and outcomes.
- Identify and qualify leads, booking appointments or call-backs where appropriate.
Support the sales team with basic research on prospects and sectors. - Learn Intocleaning’s service offering and value proposition.
Finance & Office Support
- Assist the finance office with general administrative tasks.
- Support invoice processing, filing, and record-keeping.
- Assist with data entry, reconciliation tasks, and document management.
- Handle basic queries internally and externally in a professional manner.
- Support credit control activities under supervision.
General Business & Operations Support
- Gain exposure to operational processes within cleaning contracts.
- Assist with scheduling, documentation, and compliance paperwork.
- Support HR and onboarding administration when required.
- Help maintain internal systems, trackers, and reports.
- Provide ad-hoc support across departments during busy periods.
Learning & Development
- Develop a working understanding of all Intocleaning business functions.
- Participate in internal training and apprenticeship learning where applicable.
- Build knowledge of health & safety, compliance, and industry standards.
- Continuously improve skills in communication, organisation, and IT systems.
Where you'll work
UNIT 1H
LONGHOPE BUSINESS P
MONMOUTH ROAD
LONGHOPE
GL17 0QZ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
GLOUCESTERSHIRE COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
More training information
Business Administrator Standard Level 3.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Initiative
About this employer
Intocleaning, part of the Intofacilities Group, a Gloucestershire locally based family company trading since 1985 serving Gloucestershire and the surrounding counties. As a company we pride ourselves on our dedicated and committed employees who strive to deliver the highest standards of cleaning and quality.
We offer full facility cleaning services – regular contract cleaning to schools, business and offices. One-off specialised cleaning services - interior and exterior, where our highly experienced team will provide the professional clean ourselves. Alternately we provide the cleaning and janitorial products directly to the customer and end user to do the clean themselves. We offer top quality supplies and products to the commercial and private sectors.
Intocleaning is an environmentally conscious company that is ethnically aligned with providing companies with eco-friendly and vegan sustainably sourced products and chemicals to help the environment for the future generations.
After this apprenticeship
Potential position upon completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
GLOUCESTERSHIRE COLLEGE
The reference code for this apprenticeship is VAC2000016380.
Apply now
Closes in 18 days (Tuesday 10 March 2026 at 11:59pm)