Adult Care Community Services Apprentice
AGE UK GATESHEAD
NE8 1BX (NE8 1BX)
Closes in 14 days (Friday 6 March 2026 at 11:59pm)
Posted on 19 February 2026
Contents
Summary
As a Health and Social Care Apprentice, you’ll be helping older people stay active, connected and smiling. You’ll support our friendship groups, head out on the minibus to pick people up and make sure their day starts with a warm welcome, and help plan and host fun parties and social events that bring everyone together.
- Wage
-
£11,778 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
Apprentice Minimum Wage (Rising in April to £8 per hour)
- Training course
- Adult care worker (level 2)
- Hours
-
30 hours per week (shifts to be confirmed).
30 hours a week
- Start date
-
Monday 23 March 2026
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Support and help run friendship groups, wellbeing sessions, and community activities.
- Assist with planning, setting up, and hosting parties, themed events, and social gatherings.
- Travel on the minibus to help with pick-ups and drop-offs, ensuring attendees feel safe and welcome.
- Provide person-centred support and encourage participation, independence, and inclusion.
- Offer one-to-one support, including helping older people use their mobile phones and access digital services.
- Support the team with care plans by helping to gather information, update records, and monitor individual needs.
- Support us with social media content through platforms such as TikTok, Facebook, and Instagram (following consent and organisational guidelines).
- Work alongside staff and volunteers to ensure activities run safely and smoothly.
- Follow safeguarding, health and safety, and record-keeping procedures.
- Promote dignity, respect and independence at all times.
Where you'll work
The Bank, 215 High Street, Gateshead
Tyne and Wear
NE8 1BX
NE8 1BX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DERWENTSIDE COLLEGE
Training course
Adult care worker (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Support individuals they are working with according to their personal care/support plan
- Ask for help from an appropriate person when not confident or skilled in any aspect of their role
- Provide individuals with information to enable them to have a choice about the way they are supported
- Encourage individuals to participate in the way their care and support is delivered
- Ensure the individual knows what they are agreeing to regarding the way in which they are supported
- Contribute to the on-going development of care/support plans for the individual they support
- Support individuals with cognitive, physical or sensory impairments
- Ensure dignity is at the centre of all work with the individuals they support, their families, carers and advocates
- Demonstrate all work is person centred, accommodating the individual’s needs, wishes and preferences
- Demonstrate empathy (understanding and compassion) for individuals they support
- Demonstrate courage in supporting people in ways that may challenge their personal/cultural beliefs
- Speak clearly and exhibit positive non-verbal communication to individuals, families, carers and advocates
- Use the preferred methods of communication of the individual they support according to their language, culture, sensory needs and their wishes
- Identify and take steps to reduce environmental barriers to communication
- Demonstrate they can check for understanding
- Write clearly and concisely in records and reports
- Keep information safe and confidential according to agreed ways of working
- Recognise potential signs of different forms of abuse
- Respond to concerns of abuse according to agreed ways of working
- Recognise, report and challenge unsafe practices
- Promote the health and wellbeing of the individual they support
- Move people and objects safely
- Demonstrate how to reduce the spread of infection, including use of best practice in hand hygiene
- Demonstrate the promotion of healthy eating and wellbeing by ensuring individuals have access to fluids, food and nutrition
- Demonstrate how to keep people, buildings and themselves safe and secure
- Carry out fire safety procedures when required
- Use risk assessments to support individuals safely
- Recognise symptoms of cognitive impairment, e.g. Dementia, learning disabilities and mental health
- Monitor and report changes in health and wellbeing for individuals they support
- Reflect on your own work practices
- Demonstrate the development of their own skills and knowledge, including core skills in writing, numbers and information technology
- Demonstrate their contribution to their development plan
- Demonstrate ability to work in partnership with others to support the individual
- Identify sources of support when conflicts arise with other people or organisations
- Demonstrate they can work within safe, clear professional boundaries
- Show they can access and apply additional skills required to perform the specific job role competently
Training schedule
- Adult Care Worker Level 2
- All training will be delivered within the workplace
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C)
- Math (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Empathetic nature
- Caring nature
- Enthusiastic
Other requirements
The role involves travelling around the local community, including supporting on the minibus, so a flexible approach to working hours is important. You will be working closely with older people, so patience, empathy, and a positive, bubbly attitude are essential. Some tasks may involve physical activity, such as setting up events or assisting attendees. Full training and ongoing support will be provided, covering safeguarding, health and safety, and care plan procedures. The role also offers creative opportunities, including helping with social media and event planning, so being proactive and enthusiastic is highly valued. At its core, this is a people-focused role where building relationships, encouraging participation, and promoting inclusion are central to everything you do.
About this employer
Age UK Gateshead is a leading charitable organisation dedicated to improving the lives of older people in the Gateshead community. With a rich history of service and a commitment to empowering later life, we have been a trusted partner for seniors and their families for many years
After this apprenticeship
For the right candidate, there may be an opportunity for full-time employment upon successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
DERWENTSIDE COLLEGE
The reference code for this apprenticeship is VAC2000016358.
Apply now
Closes in 14 days (Friday 6 March 2026 at 11:59pm)