Chartered Manager Degree Apprentice

EAST LANCASHIRE CHAMBER OF COMMERCE & INDUSTRY

ACCRINGTON (BB5 5JR)

Closes in 28 days (Friday 20 March 2026 at 11:59pm)

Posted on 19 February 2026

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Summary

This role is designed for a confident, commercially minded apprentice who wants hands-on experience across sales, marketing, operations, and finance. The apprentice will support revenue generation, client relationships, operational delivery, and marketing activity, playing a key role in the day-to-day running and growth of the business.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Chartered manager (degree) (level 6)
Hours
Monday - Friday, Shift to be confirmed.

35 hours a week

Start date

Monday 23 March 2026

Duration

3 years 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This role is designed for a confident, commercially minded apprentice who wants hands-on experience across sales, marketing, operations, and finance. The Business, Sales & Operations support apprentice will support revenue generation, client relationships, operational delivery, and marketing activity, playing a key role in the day-to-day running and growth of the business.

The successful candidate will be proactive, organised, confident speaking to new people, and comfortable using initiative to get things done.

Key Responsibilities:

Sales & Business Development:

  • Support sales activity by engaging with new and existing clients via phone, email, LinkedIn, and events
  • Confidently communicate training offers, programmes, and services to prospective customers
  • Assist with lead generation, follow-ups, and nurturing relationships through the sales pipeline
  • Help track sales performance, enquiries, and conversions using the CRM system
  • Support preparation of quotes, proposals, and sales documentation

Marketing & Brand Support:

  • Support marketing activity across social media platforms, including content creation and scheduling
  • Use Canva to create professional marketing materials such as social posts, flyers, presentations, and promotional assets
  • Assist with the planning and delivery of marketing campaigns to support sales and events
  • Monitor engagement and performance of marketing activity and provide basic reporting
  • Support brand consistency across all communications and materials

Operations & Administration:

  • Provide day-to-day operational and administrative support to ensure smooth delivery of training and commercial activity
  • Maintain accurate and up-to-date records within the CRM system, including sales activity, client details, and communications
  • Manage documentation, contracts, and correspondence in line with internal processes
  • Support diary management, meeting coordination, and follow-up actions with clients and partners
  • Assist in improving operational processes by identifying inefficiencies and suggesting practical improvements

Finance & Commercial Awareness:

  • Support finance-related administration including invoicing, payment tracking, and basic financial reporting
  • Work closely with senior staff to understand pricing, margins, and commercial decision-making
  • Assist with monitoring income against targets and identifying potential risks or opportunities
  • Ensure accurate handling of financial data with attention to detail and confidentiality

Skills, Behaviours & Approach:

  • Confident communicator, comfortable speaking to new people and building professional relationships
  • Proactive and able to use initiative to solve problems and support the wider team
  • Organised, detail-focused, and capable of managing multiple tasks
  • Digitally confident, with strong skills in Canva and social media platforms
  • Commercially aware, with an interest in sales, finance, and business growth
  • Willing to learn, take feedback, and develop professionally through apprenticeship training

Team Culture:

  • Contribute positively to a supportive, high-performing team culture
  • Treat colleagues, clients, and partners with professionalism and respect
  • Bring energy, enthusiasm, and a positive attitude to the workplace
  • Help create an engaging, collaborative environment where everyone can thrive

Where you'll work

RED ROSE COURT
CLAYTON BUSINESS PARK
CLAYTON LE MOORS
ACCRINGTON
BB5 5JR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BURNLEY COLLEGE

Training course

Chartered manager (degree) (level 6)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Support the development of organisational strategies and plans. Develop and deliver operational plans; being able to set targets and KPIs, manage resources, and monitor and measure outcomes to establish operational effectiveness, efficiencies and excellence.   Produce reports that clearly present information and data, using a range of interpretation and analytical processes.  Gain wide support to deliver successful outcomes
  • Plan, organise and manage resources in order to achieve organisational goals.  Identify key outcomes, develop and implement plans and monitor progress, and provide reports as required.  Proactively identify risk and create plans for their mitigation. Able to initiate, lead and drive change within the organisation, identifying barriers/challenges and how to overcome them. Ability to use widely recognised project management tools
  • Managing budgets, controlling expenditure and production of financial reports
  • Use of customer insight and analysis of data to determine and drive customer service outcomes and improve customer relationships.  Creative approaches to developing solutions to meet customer need
  • Able to identify service/organisational improvements and opportunities for innovation and growth, using qualitative and quantitative analysis of information and data and benchmarking against others
  • Communicate clearly, effectively and regularly using oral, written and digital channels and platforms.  Use active listening and open questioning to structure conversations and discussions, and able to challenge when appropriate.  Manage and chair meetings and clearly present actions and outcomes. Ability to apply influencing and persuading skills, to the dynamics and politics of personal interactions
  • Able to articulate organisational purpose and values.  Support the creation of an inclusive, high performance work culture. Enable others to achieve by developing and supporting them through coaching and mentoring
  • Able to build teams, empower and motivate others to improve performance or achieve outcomes.  Able to delegate to others, provide clear guidance and monitor progress. Ability to set goals and accountabilities
  • Able to build rapport and trust, develop networks and maintain relationships with people from a range of cultures, backgrounds and levels.  Able to contribute within a team environment.  Effectively influence and negotiate, being able to have challenging conversations and give constructive feedback.  Work collaboratively with internal and external customers and suppliers
  • Able to reflect on own performance, identifying and acting on learning and development needs. Ability to understand impact on others.  Can manage stress and personal well-being, and confident in knowing core values and drivers
  • Able to create personal development plan, and use widely recognised tools and techniques to ensure the management of time and pressure effectively, and prioritisation and strategic alignment of activities
  • Use evidence-based tools and ethical approaches to undertake problem solving and critical analysis, synthesis and evaluation to support decision making

Training schedule

  • Training will take place at Burnley College
  • This will be day-release training starting in September

Requirements

Essential qualifications

GCSE in:

Maths and English (grade A*-C/9-4)

Other in:

Any Subject (grade Pass or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Logical
  • Team working
  • Initiative

About this employer

East Lancashire Chamber of Commerce provides business support services into the wider business community. 

https://my.chamberelancs.co.uk/ (opens in new tab)

After this apprenticeship

  • Potential progression into full time employment on successful completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

BURNLEY COLLEGE

The reference code for this apprenticeship is VAC2000016167.

Apply now

Closes in 28 days (Friday 20 March 2026 at 11:59pm)