Fleet Services Apprentice

NORTH NORTHAMPTONSHIRE COUNTY COUNCIL

Northamptonshire England (NN16 8PP)

Closes in 8 days (Sunday 1 March 2026)

Posted on 19 February 2026

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Summary

Working within the central Fleet Team, the post holder will support the delivery of services through the completion of a wide range of administrative tasks.

This role will be primarily based in Kettering but may be required in other locations within Northamptonshire.

• Wage:

  £19,066.84 a year

  Check minimum wage rates (opens in new tab)

  £ 9.91 per hour

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, 9.00am - 5.00pm.

  37 hours a week

• Start date:

  Wednesday 1 April 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Carry out administrative tasks required for the successful delivery of Fleet services, including updating databases and preparing documentation
• Provide an efficient and confidential administrative service, including the use of all electronic applications, including Word, Excel, PowerPoint, databases, Outlook, etc., to enable the team to deliver services efficiently
• Monitor and respond to email and telephone enquiries and conduct necessary administrative actions, including updating case management systems
• Raise and process purchase orders and process invoices as directed, adhering to the council’s regulations and guidelines
• Maintain and carry out regular audits of databases to ensure records are accurate and up to date
• To liaise with other staff, partners and suppliers to ensure appropriate exchange of information, both electronically and face- to-face
• To maintain and support any systems that are in place, including IT, filing and electronic storage systems, which may be in use to ensure effective delivery of services
• Demonstrate awareness/understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs
• Ensure that reasonable care is always taken for the health, safety and welfare of yourself and other persons, and to comply with the policies and procedures relating to health and safety within the department
• Undertake additional tasks to support the wider Fleet Team

Where you'll work

North Northamptonshire Council Depot Robinson Way
Telford Way Industrial Estate
Northamptonshire England
NN16 8PP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

P.T.P. TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Business Administration Level 3 Standard
• Relevant workplace training

 

More training information

Your programme will be delivered online, with the following structure:

• 9 workshops which will be delivered on-line on a monthly basis.
• During these sessions, new topics will be taught by your tutor.
• Between sessions, you’ll complete self-study tasks spread throughout the week
• You will have regular meetings with your tutor on 1-2-1 basis every 6-8 weeks

Requirements

Essential qualifications

GCSE in:

• English (grade C/4 or above)
• Mathematics (grade C/4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Calm methodical work ethic
• Precise and accurate
• Organised
• Competent in Word
• Competent in Excel
• Competent in use of databases

Other requirements

• Experience of using IT systems, including Word, Outlook and databases
• Appropriate level of data protection, security and confidentiality awareness
• Capable of working in a small team
• Able to multitask
• Caring attitude to customers and able to support our diverse range of customers 
• Ability to develop and maintain good working relationships with a wide range of customers, stakeholders, and partners

About this employer

North Northamptonshire Council is the unitary local authority responsible for delivering public services across the areas of Corby, East Northamptonshire, Kettering, and Wellingborough.

As a unitary council, it manages services such as council tax, waste and recycling, housing, planning, roads and transport, education, libraries, and adult and children’s social care.

https://www.northnorthants.gov.uk/ (opens in new tab)

Company benefits

• Opportunities to develop skills, knowledge and potential in a large unitary council
• Generous leave entitlement
• An Employee Assistance Programme, Employee Benefits Scheme, and wellbeing support

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

• There may be the opportunity for conversion/application to a permanent role, subject to future budgets, approvals, and performance

Ask a question

The contact for this apprenticeship is:

P.T.P. TRAINING LIMITED

Please contact P.T.P Training.

ptprecruits@ptp-training.co.uk

01922651100

The reference code for this apprenticeship is VAC2000016000.

Apply now

Closes in 8 days (Sunday 1 March 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.