Apprentice Administrator
VP FORENSIC LTD
NOTTINGHAM (NG15 0HT)
Closes on Tuesday 31 March 2026
Posted on 19 February 2026
Contents
Summary
VP Forensics are in a position to recruit two apprentice administrators to join the teams that support the recruitment process for support workers and qualified nurses. If you are thorough, methodical with a can do attitude, this will be a great apprenticeship for you to gain a good understanding of both administration and recruitment.
- Wage
-
£17,160 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9.00am - 5.00pm.
37 hours 30 minutes a week
- Start date
-
Wednesday 1 April 2026
- Duration
-
1 year 6 months
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
These roles will support the recruitment process for support workers and qualified nurses alongside providing administrative support for the branch. You will receive full training in all aspects of your role.
Duties include:
- To carry out administration duties for the branch, including faxing, photocopying, answering the telephone, franking mail, writing letters
- To carry out duties required by the finance department, including timesheets, expenses, mileage and sending out payslips
- To support the company’s recruitment process for candidates from initial contact to staff being able to work
- To help expand the candidate database by establishing where there is a need for recruiting new staff, to recruit and advertise in accordance with the branch budget.
- To work towards KPI’s and follow targets and objectives
- To screen prospective support workers as part of the recruitment process
- To arrange induction and training courses for new candidates and existing staff to ensure all training is up to date
- To ensure all relevant checks for staff are kept up to date, for example DBS, annual updates, and that the Aspire system is up to date with all relevant information
- To set up new candidates on the Aspire system with all the relevant information, training details, skills and experience etc.
- To send out welcome packs and ID badges to all new candidates
- To develop an understanding of the principles of the systems and procedures of the business and to follow these always
- To be able to accurately identify and manage risk to self and others
- To contribute to activities in order to develop the business e.g. contributing to the company’s website, creating and distributing newsletters, undertaking appropriate networking opportunities etc.
- To manage and disseminate all communications to necessary parties in an appropriate and timely manner
- To ensure that files for field staff meet all regulatory requirements including CQC standards and NHS buying solutions and to notify the General Manager of any concerns and actions taken
- To pass any complaints to the Manager or, in her absence, the Managing Director to be investigated
- To ensure that all activities conducted within the business are in harmony with its strategic and financial goals
- To be an effective communicator at all levels, both within and outside the business
- To be thoroughly professional always, working by example, and, inspiring and influencing others to do the same
- To be an effective team player who achieves successful results through forward planning, efficient organisation of work, meeting objectives and working with others
- To build strong rapport with fellow team members
- To develop proactive problem-solving skills and use them daily with other members of the team
- To ensure that own knowledge remains abreast of Industry Best Practice Requirements, e.g. CQC regulations, DBS and any new legislation or regulations which come into force. This includes employment, health and safety, statutory and contractual. This will be supported by the Branch Administrator and Management Team
- To ensure full compliance with statutory legislation for the company and site regulations or guidelines
- To ensure that all quality issues are adequately addressed in line with the quality standards, audits, and company policies
- To take a full and active role in your own supervision and appraisal process including the consideration of your developmental needs and the setting and meeting of any objectives
Where you'll work
UNIT 11
H2O BUSINESS UNITS LAKE VI
ANNESLEY
NOTTINGHAM
NG15 0HT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WEST NOTTINGHAMSHIRE COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Logical
- Team working
- Initiative
About this employer
VP Forensic is a leading nationwide health and social care provider with over 18 years experience working with people with support needs including brain injuries, physical disabilities, mental health difficulties and learning disabilities.
The aim of VP Forensic is to improve an individuals quality of life, enabling them to live a life that is as fulfilling and functional as possible according to their own values and aspirations, whilst ensuring their health and wellbeing.
After this apprenticeship
Upon successful completion of your apprenticeship there may be further opportunities for you to progress your career and learning with this employer. There are many progression routes available upon completion of this apprenticeship standard.
Ask a question
The contact for this apprenticeship is:
WEST NOTTINGHAMSHIRE COLLEGE
The reference code for this apprenticeship is VAC2000015536.
Apply now
Closes on Tuesday 31 March 2026