Communications Apprentice
Yorkshire Housing
Leeds (LS10 1FB)
Closes on Sunday 29 March 2026
Posted on 16 February 2026
Contents
Summary
Join our communications and brand team to get hands-on experience across customer comms, campaigns, digital content, PR and more. You’ll help share the brilliant work happening across the business, along with working towards your Level 4 PR & Communications Assistant qualification.
- Wage
-
£18,200 a year
Check minimum wage rates (opens in new tab)
Salary will progress in line with NMW in year 2.You can claim back for prescriptions,eye tests, make the most of retail discounts and take advantage of our pension scheme where we’ll match your contributions up to 9%, just to name a few.
- Training course
- Public relations and communications assistant (level 4)
- Hours
-
Monday- Friday - 7 hours per day, Exact shifts TBC.
35 hours a week
- Start date
-
Monday 7 September 2026
- Duration
-
2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You’ll be supported, mentored and encouraged as you develop your confidence and capability across the full comms mix.
Here’s some of what you’ll be getting involved in:
- Creating clear, engaging written and visual content for different audiences
- Planning, scheduling and monitoring posts across our social media channels
- Filming and editing short videos on mobile devices for digital campaigns
- Supporting the delivery of customer communication campaigns and keeping things on track
- Researching audiences and helping shape messaging that really lands
- Helping monitor media and social activity and identifying opportunities
- Supporting PR events or activities as they arise
- Contributing to internal communications, especially during key Yorkshire Housing moments
- Helping the team plan and deliver events and engagement activities
- Providing admin support including organising meetings and capturing actions
Where you'll work
This Will Be a Mix of Working Form Home
And at Our Headquarters in Leeds
Leeds
LS10 1FB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CAMBRIDGE MARKETING COLLEGE LIMITED
Training course
Public relations and communications assistant (level 4)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Use IT systems and software to support campaigns.
- Build stakeholder relationships and present to them in both formal and informal settings.
- Support campaigns by undertaking tasks such as desk research, event co-ordination, and database management to ensure compliance with agreed service or performance levels.
- Produce written content such as news releases, articles, social media content, bulletins, and blogs, that is accessible to meet the needs of different audiences and channels.
- Able to adapt communication styles as appropriate to the audience.
- Support the production of non-written content such as film production management, producing short user generated style content, live video streaming, social image creation, and infographic production.
- Distribute content using social media channels.
- Use qualitative and quantitative research to analyse and evaluate public relations and communications activities and present findings to project stakeholders.
- Analyse and interpret complex subjects through different communication channels and identify areas for improvement.
- Input to and review communications programmes and plans with a focus on environmental, social and governance (ESG) principles within their organisation's procedures.
- Undertake risk assessment and provide information to support stakeholder planning and strategy.
- Plan and deliver engagement activities for stakeholders, such as curating the content, supporting events, and collating feedback.
- Proofread and edit communications materials such as news releases, graphics and video, and social media content.
- Support team and colleague development through buddying or coaching.
- Contribute to activities which focus on improving sustainability within their organisation's procedures.
- Apply relevant legislation, regulations, codes of practice, and ethical guidance where appropriate to their work.
- Use IT systems and software to support campaigns.
- Build stakeholder relationships and present to them in both formal and informal settings.
- Support campaigns by undertaking tasks such as desk research, event co-ordination, and database management to ensure compliance with agreed service or performance levels.
- Produce written content such as news releases, articles, social media content, bulletins, and blogs, that is accessible to meet the needs of different audiences and channels.
- Able to adapt communication styles as appropriate to the audience.
- Support the production of non-written content such as film production management, producing short user generated style content, live video streaming, social image creation, and infographic production.
- Distribute content using social media channels.
- Use qualitative and quantitative research to analyse and evaluate public relations and communications activities and present findings to project stakeholders.
- Analyse and interpret complex subjects through different communication channels and identify areas for improvement.
- Input to and review communications programmes and plans with a focus on environmental, social and governance (ESG) principles within their organisation's procedures.
- Undertake risk assessment and provide information to support stakeholder planning and strategy.
- Plan and deliver engagement activities for stakeholders, such as curating the content, supporting events, and collating feedback.
- Proofread and edit communications materials such as news releases, graphics and video, and social media content.
- Support team and colleague development through buddying or coaching.
- Contribute to activities which focus on improving sustainability within their organisation's procedures.
- Apply relevant legislation, regulations, codes of practice, and ethical guidance where appropriate to their work.
Training schedule
At Yorkshire Housing, we own and manage over 20,000 homes across the Yorkshire region. Providing our customers with a place they’re proud to call home is at the core of what we do. But our service doesn’t stop when the keys are in the door.
Communications plays a huge role in how we engage customers, tell our story and champion the social value we deliver — and in this role, you’ll be part of making that happen.
More training information
You’ll be working towards completing a Level 4 PR and Communications Assistant qualification. The course will be delivered online. We''ll give you one day a week for study. You’ll need to make sure that all of your assignments and assessments are completed as you work towards your qualification.
Requirements
Essential qualifications
GCSE in:
A Level in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- IT skills
- Attention to detail
- Organisation skills
- Initiative
- Can manage own workload
- Strong communication skills
- Excellent teamwork skills
- Good written skills
- Willing to learn
- Be curious
- Professional
- Integrity
Other requirements
- Eligible to live and work in the UK and have lived here for the past 3 years
- Not already holding a qualification in a similar subject at the same or higher level
- Not in full‑time or part‑time education during the apprenticeship
About this employer
At Yorkshire Housing, we own and manage over 20,000 homes across the Yorkshire region. Providing our customers with a place they’re proud to call home is at the core of what we do. But our service doesn’t stop when the keys are in the door. As we continue to develop new homes and our customer base expands, it’s more important than ever that we look towards our future talent and ensure we have the best people in place to provide excellent support to our customers. As our Communications Apprentice you’ll play a key role in making this happen.
After this apprenticeship
Once you’re qualified, we’ll work with you to explore future opportunities with us - because we know good talent when we see it.
Ask a question
The contact for this apprenticeship is:
CAMBRIDGE MARKETING COLLEGE LIMITED
The reference code for this apprenticeship is VAC2000015463.
Apply now
Closes on Sunday 29 March 2026
After signing in, you’ll apply for this apprenticeship on the company's website.