Project Management Apprentice
United Infrastructure
St Albans (AL3 8NL)
Closes in 23 days (Sunday 8 March 2026)
Posted on 12 February 2026
Contents
Summary
Our Water Infrastructure business designs, builds and maintains critical water and wastewater assets on behalf of the UK’s water companies.
If you enjoy working with lots of different people across many job roles and have great communication and organisational skills, we are looking for an apprentice administrator.
- Wage
-
£17,936 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday. Shifts to be confirmed.
40 hours a week
- Start date
-
Monday 13 April 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
We are looking for an apprentice to join our Water Infrastructure team who design, build and maintain critical water and wastewater assets on behalf of the UK’s water companies. Day to day, you will support the team and some of your key responsibilities will include:
- Ensuring that United Living's Health, Safety, Environmental and Quality standards, operating processes, company policies and all legislative requirements are understood, implemented and adhered to at all times.
- Undertaking and completing a range of administration tasks and general office duties to support the site office/team.
- Maintaining office systems including site files, health and safety files and associated documentation in line with company procedures.
- Document management including registering, issuing, scanning, filing and archiving.
- Updating and maintaining systems and databases as required.
Where you'll work
London Road
St Albans
AL3 8NL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SMART TRAINING AND RECRUITMENT LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
As part of your Apprenticeship, you will be enrolled onto the Level 3 Business Administrator apprenticeship qualification with one of our training partners. This programme benefits from remote delivery, meaning you will attend sessions online and will be fully supported through a variety of methods such taught content, learning materials, and one-to-one support from your tutor or coach. They will also meet regularly with you and your line manager to ensure you are progressing through your programme.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
About this employer
United Infrastructure is a dynamic, rapidly expanding business, delivering critical infrastructure to communities across the UK. We pride ourselves on delivering innovative solutions to the complex challenges our clients face in five key sectors: water, energy, power, telecoms and property services, under two main business areas – Utility Infrastructure and Social Infrastructure. We employ over 2200 people and work with a broad range of public and private sector clients. We are dedicated to creating a connected, sustainable future, and our work plays an important role in achieving the UK’s net zero ambitions. We deliver infrastructure that supports the energy transition as well as improving the energy efficiency of thousands of homes and addressing industry skills gaps by providing formal qualifications and training in the net zero space. We are a fast-paced, diverse, and hugely ambitious business. We welcome challengers, innovators and people who embrace change and want to establish themselves in a creative environment that champions freedom of expression and supports them in their personal and professional development – because together, we achieve more.
https://www.unitedinfrastructure.com/ (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
You will be fully supported to continue your professional development upon completion of this programme.
Ask a question
The contact for this apprenticeship is:
SMART TRAINING AND RECRUITMENT LIMITED
The reference code for this apprenticeship is VAC2000015388.
Apply now
Closes in 23 days (Sunday 8 March 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.