Facilities Management Supervisor Apprentice

City of London Corporation

LONDON (EC2P 2EJ)

Closes in 11 days (Tuesday 24 February 2026)

Posted on 12 February 2026

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Summary

The City of London Corporation is a unique local authority which has responsibility for many of London’s historic and recognisable buildings. As a member of the Facilities Management Operations Team, you will be directly involved in keeping these spaces safe, operational and enjoyable for the people who visit or work in them.

Wage

£27,550 a year

Check minimum wage rates (opens in new tab)

City of London Corporation staff can take advantage of the pension scheme. They also receive discounts and special offers for a wide range of products and services.

Training course
Facilities management supervisor (level 3)
Hours
9:15am - 5:00pm with 45-minute unpaid lunch - Monday - Friday. Flexibility may be required for business needs.

35 hours a week

Start date

Monday 20 April 2026

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Purpose of Post:

To support the Operations Group in the effective delivery of contracted FM services to the City Of London Portfolio. Services included are those delivered through the IFM, Security and Lift contracts as appropriate to the various properties. The post supports the performance and service delivery via contractors, ensuring that statutory and contractual requirements are met and a quality service is provided and the value of the corporations’ asset is maintained. This role is part of the City Surveyor’s Department and contributes to the on-going development of the City’s facilities function, working closely with clients and other departments, and having visibility at each asset within their responsibility.

Main Duties & Responsibilities:

Support the operations group in the delivery of effective, compliant, and customer-focused facilities management services across a defined property portfolio. The post holder will combine practical workplace experience with formal off-the-job learning to develop the knowledge, skills, and behaviours required of a competent FM Supervisor.

Key Responsibilities:

  • Support the supervision and performance management of third-party contractors delivering hard and soft FM services, ensuring services are provided in line with agreed contracts, Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and statutory requirements
  • Monitor service delivery and contractor performance, identifying issues, supporting corrective actions, and escalating concerns to the Property Facilities Manager where required
  • Assist in producing regular operational and performance reports for internal clients, including compliance, service quality, and financial information related to FM service provision. As well as completing and distributing Supplier Scorecards
  • Use Computer Aided Facilities Management (CAFM) systems effectively to record work activities, analyse data, and identify trends, risks, and opportunities for service improvement and efficiency
  • Support effective communication between internal stakeholders and external service providers
  • Monitor and assess asset and compliance records for properties within the assigned portfolio, ensuring information is up to date and accurately recorded on relevant systems
  • Support statutory compliance management, including the monitoring, tracking, and reporting of inspections, certifications, and remedial actions to ensure properties remain compliant
  • Undertake quality monitoring of contractors' standards against specified requirements
  • Arranging contract performance review meetings, facilitating market engagement activities, researching new technology and industry innovation
  • Play a role in Responsible Procurement meetings and implementing RP plans collaboratively with contractors
  • Team planning for annual projects and contract milestones
  • Support procurement and contract administration activities by assisting with service specifications, monitoring spends against budgets and supporting supplier performance reviews to ensure value for money
  • Analyse large quantities of data and financial information and transposing into quality reports and standardised templates
  • Contribute to the implementation of health and safety management arrangements, including asbestos, legionella, and contractor safety, ensuring policies and procedures are followed in practice
  • Actively apply the City of London’s Occupational Health and Safety Policy, taking responsibility for personal safety and the safety of others while carrying out duties
  • Promote and uphold the City of London’s Equal Opportunities Policy, demonstrating inclusive behaviours and supporting equality and diversity in the workplace

Where you'll work

City of London
Guildhall
Gresham Street
LONDON
EC2P 2EJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

COMMON COUNCIL OF THE CITY OF LONDON

Training course

Facilities management supervisor (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Supervise the facilities management function.
  • Comply with health and safety regulations, building regulations, codes of practice and organisational policies and procedures.
  • Comply with risk assessments, method statements and safe systems of work and apply control measures.
  • Supervise others when using facilities management environment tools and equipment for example, plant, machinery, electrical equipment, manual tools.
  • Apply sustainable processes and practices, monitoring and solving sustainability problems which impact climate change in the facilities management function within their organisation.
  • Use resources to complete tasks, with consideration for cost, quality, safety, security and environmental impact.
  • Lead a team of facilities personnel.
  • Apply problem solving techniques to create solutions to complex problems within limits of authority within own role and consult line management.
  • Plan, prioritise and delegate tasks to the facilities team for completion.
  • Use information and digital technology to analyse data to monitor performance.
  • Create, maintain and enhance collaborative working relationships with internal and external stakeholders.
  • Communicate verbally with internal and external stakeholders Give and receive information. Matching style to audience. Recognising barriers in communication and how to overcome them. Facilities terminology.
  • Investigate queries to find underlying cause and identify potential solutions.
  • Apply financial management principles in department budget spending.
  • Apply continuous improvement techniques to devise potential solutions.
  • Communicate with internal and external stakeholders using sector specific terminology through written means.
  • Supervise the facilities management function.
  • Comply with health and safety regulations, building regulations, codes of practice and organisational policies and procedures.
  • Comply with risk assessments, method statements and safe systems of work and apply control measures.
  • Supervise others when using facilities management environment tools and equipment for example, plant, machinery, electrical equipment, manual tools.
  • Apply sustainable processes and practices, monitoring and solving sustainability problems which impact climate change in the facilities management function within their organisation.
  • Use resources to complete tasks, with consideration for cost, quality, safety, security and environmental impact.
  • Lead a team of facilities personnel.
  • Apply problem solving techniques to create solutions to complex problems within limits of authority within own role and consult line management.
  • Plan, prioritise and delegate tasks to the facilities team for completion.
  • Use information and digital technology to analyse data to monitor performance.
  • Create, maintain and enhance collaborative working relationships with internal and external stakeholders.
  • Communicate verbally with internal and external stakeholders Give and receive information. Matching style to audience. Recognising barriers in communication and how to overcome them. Facilities terminology.
  • Investigate queries to find underlying cause and identify potential solutions.
  • Apply financial management principles in department budget spending.
  • Apply continuous improvement techniques to devise potential solutions.
  • Communicate with internal and external stakeholders using sector specific terminology through written means.

Training schedule

You will be supported to achieve the Facilities level 3 apprenticeship. Theoretical training will be delivered by the training provider on a weekly basis. Practical training and support will be given in the workplace allowing you to embed your learning in the working environment. You will receive 6-hours per week to completed course work within your working hours.

Requirements

Essential qualifications

GCSE in:

English (grade 4)

Desirable qualifications

GCSE in:

Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Logical
  • Team working
  • Non judgemental
  • Patience
  • Physical fitness

Other requirements

Successful applicant will be required to pass the standard Disclosure and Barring Service (DBS) check.

About this employer

The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.

http://www.cityoflondon.gov.uk (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

On successful completion of the apprenticeship, we aim to offer a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation. 

Ask a question

The contact for this apprenticeship is:

COMMON COUNCIL OF THE CITY OF LONDON

The reference code for this apprenticeship is VAC2000015363.

Apply now

Closes in 11 days (Tuesday 24 February 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.