Apprentice Business Coordinator
Sunbelt Rentals UK
Sutton-In-Ashfield (NG17 1JU)
Closes in 17 days (Monday 2 March 2026)
Posted on 12 February 2026
Contents
Summary
Learn the skills to become a successful Business Co-ordinator with a fantastic range of future career options ahead of you.
- Wage
-
£18,491 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, times to be confirmed.
40 hours a week
- Start date
-
Monday 7 September 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Throughout the apprenticeship, you’ll work at our operational centre alongside our fuel management team, where you will learn to:
- Provide full administrative support for the team
- Become skilled in the use of relevant IT packages and systems
- Understand and implement internal processes and procedures
- Build comprehensive equipment product knowledge and an understanding of site processes, to enhance your ability to support customers and colleagues
- Develop a thorough understanding of key accounts, generating customer quotes quickly and accurately when required
- Produce invoices for customers to ensure an efficient payment process
- Communicate with customers on the telephone, via email and in response to website requests
- Effectively deal with operational and commercial queries, providing an efficient service supported by effective communication and the ability to produce accurate documentation
- Build excellent working relationships with key company stakeholders and customers, learning to understand their needs and requirements
- Create and interpret revenue reports, identify trends and opportunities
- Develop the ability to recommend products and services that meet customer needs, ensuring a comprehensive and effective customer experience every time
- Become an ambassador for our “Customer First” culture, resolving any issues quickly and keeping your customers informed, so that they feel truly valued
- Expand your team working skills with your colleagues and the wider Sunbelt Rentals team
- Manage a varied workday in a fast-paced operational environment, learning to manage multiple tasks and deadlines
Where you'll work
Orchard Way
Sutton-In-Ashfield
NG17 1JU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LIGHTHOUSE (TRAINING AND DEVELOPMENT) LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
About this employer
Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.
After this apprenticeship
Our apprentices are the future of our business.
On our 18-month Apprenticeship programme, you will learn the skills to become a successful Business Co-ordinator with a fantastic range of future career options ahead of you. Delivering exceptional service to our customers is one of our core principles, and there could not be a more exciting time to join us and support the introduction of processes and technology to continue to enhance our operations.
Following successful completion of your apprenticeship, you will be offered a permanent role with one of the best rental equipment providers in the industry.
Ask a question
The contact for this apprenticeship is:
LIGHTHOUSE (TRAINING AND DEVELOPMENT) LTD
The reference code for this apprenticeship is VAC2000015170.
Apply now
Closes in 17 days (Monday 2 March 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.