Learning and Development Administrator Apprentice

AMARI METALS LIMITED

Wednesbury (WS10 7WP)

Closes in 12 days (Thursday 26 February 2026 at 11:59pm)

Posted on 12 February 2026

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Summary

As a Learning & Development Administrator you will provide comprehensive, efficient and timely administration support to the L&D Team. The role will encompass all aspects of the L&D administration, including administrative management of training courses, the Learning Management System and reporting.

• Wage:

  £20,982 a year

  Check minimum wage rates (opens in new tab)

  We provide a profit share system

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, 09.00 - 17.30 with an hour for lunch

  37 hours 30 minutes a week

• Start date:

  Monday 9 March 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Deliver excellent customer service in all administrative areas of L&D. This will include:

• Triage queries and requests for help, received either through our L&D inbox, brand Teams channels or directly
• Course administration including setting up courses and classes in the LMS, booking meeting rooms, compiling delegate lists, sending joining instructions, printing handouts, room set-up, ordering lunch and collating feedback
• Course administration of external courses, including financial wellbeing, health and safety and operational courses such as CPC and OLAT
• Use Outlook meeting invites to ensure training courses are in delegates calendars
• Book hotel accommodation and process invoices on behalf of delegates as required
• Process recharges for course attendance
• Administer Thomas reports through the perform platform as required

Maintain and manage homepages, pages and documents within brand hubs.

This will include:

• Prepare the internal comms calendar for review
• Update brand homepages every week in line with the internal comms calendar
• Set up competitions and local surveys within the hub
• Update documents within the hub, such as policies, SPI’s and company announcements

Maintain and update colleague training records, ensuring data accuracy and compliance with data protection laws.

This will include:

• Monthly check of new starters and leavers within the hub
• Sign off course completion

Where you'll work

Unit 6
Pacific Avenue
Wednesbury
WS10 7WP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE OPPORTUNITY PROVIDER LTD

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Initially starting with the Level 3 Business Administration apprenticeship
• Upon successful completion, there will be the opportunity to continue studying with the Level 3 L&D apprenticeship

Requirements

Essential qualifications

GCSE in:

• English (grade C/5)
• Maths (grade C/5)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Number skills
• Team working
• Initiative

Other requirements

Full UK driving licence required

About this employer

Aalco is the UK's largest, independent multi-metals stockholder with 18 Service Centres across the country. We pride ourselves on offering our customers a responsive and competitive service for supplying anything from single item orders to major contracts. There really is no minimum (or maximum) amount you can order.

Company benefits

We provide:

• Employee Assistance Programme
• Discounted shopping vouchers
• Free onsite parking with access to electric charges

After this apprenticeship

• There will be an opportunity to complete the L&D Level 3 apprenticeship which will provide potential progression into an L&D Coordinator role

Ask a question

The contact for this apprenticeship is:

THE OPPORTUNITY PROVIDER LTD

The reference code for this apprenticeship is VAC2000015083.

Apply now

Closes in 12 days (Thursday 26 February 2026 at 11:59pm)