IT Developer & Digital Support Apprentice
WOODLEY EQUIPMENT COMPANY LTD
BOLTON (BL6 7NY)
Closes in 13 days (Thursday 26 February 2026 at 11:59pm)
Posted on 12 February 2026
Contents
Summary
- Paid apprenticeship with structured training
- Exposure to both IT support and IT development workflows.
- Mentorship
- Hands-on experience with modern IT tools and cloud technologies
- Wage
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£14,722.50 to £23,809.50, depending on your age
National Minimum Wage
Check minimum wage rates (opens in new tab)
- If candidate is successful and secures the permanent position after the apprenticeship – the salary will be reviewed in line with the current pay scale structure.
- Training course
- Digital support technician (level 3)
- Hours
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Monday- Friday 09:00am – 17:00pm.
Lunch- 30mins unpaid daily.
37 hours 30 minutes a week
- Start date
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Monday 16 March 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Provide first-line technical support to end users, including troubleshooting hardware, software, and network issues
- Assist with device setup, configuration, and maintenance
- Help maintain IT documentation, including user guides and troubleshooting logs
- Support IT projects, including software rollouts and upgrades.
- Assist with deployment, monitoring, and maintenance of applications
- Learn to manage version control, CI/CD pipelines, and basic automation tasks
- Collaborate with our IT and development teams to improve system reliability and performance
- Gain understanding of security best practices in development and operations workflows
Where you'll work
OLD STATION PARK BUILDING
ST JOHNS ST
HORWICH
BOLTON
BL6 7NY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WIGAN AND LEIGH COLLEGE
Training course
Digital support technician (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- use digital technologies, including collaborative tools, to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice.
- use data accurately and securely to meet business requirements and in line with organisational procedures and legislation.
- apply information security principles, for example: information transfer, deletion, storage, usage and communications that may include using mobile devices.
- provide an appropriate and effective response to enquiries, providing support and information utilising digital channels and in line with organisation protocols
- operate digital information systems, for example• Management- Finance Human Resources• Bespoke departmental or organisational systems or databases
- communicate effectively through a variety of different channels using terminology appropriate to the audience
- use digital resources to extend own knowledge and skills relevant to their role
- risk assess the organisational impact of decisions that they take
- use digital systems to identify productivity and performance improvements
- use digital technologies to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice
- maintain system security in line with organisational policies.
- support digital operations or digital change and transformation activities.
- investigate application problems and enable resolution to maintain productivity and improve quality of service.
- coach and guide stakeholders to develop their applications skills to use digital systems effectively.
- monitor data to analyse systems use and provide insights to recommend use or applications developments.
- support customers in the use of information, products and services through digital channels.
- diagnoses technical problems by identifying and applying tools and techniques to undertake fault finding, recording and rectification.
- maintain end-user systems physically or remotely. For example: software, hardware or operating systems
- provide and direct end-users to tools and resources to help them to resolve their digital problems.
- use digital technologies, including collaborative tools, to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice.
- use data accurately and securely to meet business requirements and in line with organisational procedures and legislation.
- apply information security principles, for example: information transfer, deletion, storage, usage and communications that may include using mobile devices.
- provide an appropriate and effective response to enquiries, providing support and information utilising digital channels and in line with organisation protocols
- operate digital information systems, for example• Management- Finance Human Resources• Bespoke departmental or organisational systems or databases
- communicate effectively through a variety of different channels using terminology appropriate to the audience
- use digital resources to extend own knowledge and skills relevant to their role
- risk assess the organisational impact of decisions that they take
- use digital systems to identify productivity and performance improvements
- use digital technologies to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice
- maintain system security in line with organisational policies.
Training schedule
- All training will be done within the workplace
- The apprentice will work towards a Level 3 Digital Support Technician qualification, alongside receiving hands-on, in-house training at our HQ in Horwich. This will support their development into a confident IT Developer & Digital Support Operative, with opportunities to broaden their responsibilities and progress within the team as they develop.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Math (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Physical fitness
- Technical curiosity
- Confidentiality awareness
Other requirements
- Location to be within 5 miles of BL6 7NY or within 10 miles if they drive
- Requires willingness to learn and work both independently and as part of a team
- Maybe be required to work long periods on a computer
About this employer
Founded in 1989, Woodley Equipment Company Ltd is a market-leading supplier of specialist veterinary laboratory, diagnostic and critical care equipment. Working with us means developing IT and digital skills, supporting systems and software, and contributing to international projects.
With around 120 employees, sites across the UK and a presence in New York, we are a growing, ambitious business.
Our Horwich HQ is being redeveloped into a new purpose-built facility, reflecting our commitment to investing in our people, technology and future. We offer a supportive team culture with extensive knowledge and experience to learn from.
https://www.woodleyequipment.com/ (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
- Full-time employment
Ask a question
The contact for this apprenticeship is:
WIGAN AND LEIGH COLLEGE
The reference code for this apprenticeship is VAC2000014974.
Apply now
Closes in 13 days (Thursday 26 February 2026 at 11:59pm)