Marketing and Communication Assistant Level 3 Apprentice

THAMES WATER UTILITIES LIMITED

Reading (RG1 8DB)

Closes in 22 days (Friday 6 March 2026)

Posted on 11 February 2026

Print

Contents

Summary

Join us as a Marketing and Communication Assistant Apprentice and gain hands-on experience supporting the UK’s largest water and wastewater provider. You’ll work with experienced marketing executives on multi-channel campaigns, learn brand and creative coordination, and earn a Level 3 Multi-Channel Marketer qualification.

Wage

£22,500 a year

Check minimum wage rates (opens in new tab)

Training course
Multi-channel marketer (level 3)
Hours
Hours: 36-hour week over four working days plus one training day Mon-Fri. Exact shifts TBC

36 hours a week

Start date

Tuesday 1 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

What you’ll be doing as a Marketing Communications Assistant Apprentice:

  • Help plan and deliver multi‑channel marketing campaigns, coordinating timelines, assets, and approvals
  • Support the creation of engaging content and ensure everything aligns with our brand
  • Keep our digital asset library organised and assist teams with day‑to‑day brand queries
  • Contribute to email marketing and newsletter content.
  • Help produce monthly dashboards, track campaign performance, and highlight opportunities to improve
  • Provide project support across the Brand &
  • Marketing team, including events, photoshoots, and filming
  • Work with teams across marketing, media, public affairs, and internal comms
  • Bring ideas and creativity to brainstorming and campaign planning sessions

Where you'll work

Clearwater Court
Vastern Road
Reading
RG1 8DB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

OXFORD PROFESSIONAL EDUCATION GROUP LIMITED

Training course

Multi-channel marketer (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
  • Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
  • Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
  • Use research/survey software to gather audience insight and/or evaluation to support the project.
  • Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
  • Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
  • Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
  • Use software to design and create marketing assets to meet the technical specification.
  • Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
  • Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
  • Use a content management system to publish text, images, and video/animated content.
  • Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
  • Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
  • Identify and use data and technologies to achieve marketing objectives.
  • Monitor and amend campaigns to meet budget requirements including time and monetary costs.
  • Review campaigns regularly to ensure effectiveness, to optimise the results.
  • Measure and evaluate campaign delivery to identify areas for improvement.
  • Use data analysis tools to record, interpret and analyse customer or campaign data.
  • Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
  • Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
  • Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
  • Use research/survey software to gather audience insight and/or evaluation to support the project.
  • Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
  • Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
  • Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
  • Use software to design and create marketing assets to meet the technical specification.
  • Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
  • Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
  • Use a content management system to publish text, images, and video/animated content.
  • Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
  • Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
  • Identify and use data and technologies to achieve marketing objectives.
  • Monitor and amend campaigns to meet budget requirements including time and monetary costs.
  • Review campaigns regularly to ensure effectiveness, to optimise the results.
  • Measure and evaluate campaign delivery to identify areas for improvement.
  • Use data analysis tools to record, interpret and analyse customer or campaign data.

Training schedule

  • Knowledge, skills and behaviours as set out in the Multi-Channel Marketer Level 3 standard
  • You’ll train with Oxford Professional Education through live online workshops and monthly one-to-one sessions with expert trainers.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 9-4 or A-C)

Desirable qualifications

GCSE in:

Creative or digital related skill (grade 9-4 or A-C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative

About this employer

Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come

https://careers.thameswater.co.uk/our-roles/early-careers/ (opens in new tab)

Company benefits

  • Performance-related pay plan directly linked to company performance targets
  • Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Permanent contract with a 15-18 month structured programme

Ask a question

The contact for this apprenticeship is:

OXFORD PROFESSIONAL EDUCATION GROUP LIMITED

The reference code for this apprenticeship is VAC2000014655.

Apply now

Closes in 22 days (Friday 6 March 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.