Business Admin Apprentice

DOGGY STYLING BOUTIQUE LTD

Cobham, (KT11 3EG)

Closes on Wednesday 15 April 2026

Posted on 11 February 2026

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Summary

As a Business Administrator Apprentice, you will support the central office with admin, customer coordination, and business support activities. The role combines customer communication and scheduling with involvement in client campaigns, customer journeys, and internal systems that support new client acquisition and long-term retention.

• Wage:

  £15,704 to £25,396.80, depending on your age

  National Minimum Wage

  Check minimum wage rates (opens in new tab)

  The goal is to progress, we will set performance goals and promote accordingly.

• Training course: Business administrator (level 3)
• Hours: 9.15am - 5.45pm, Tuesday to Saturday.

  40 hours a week

• Start date:

  Friday 15 May 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Dealing with calls
• Supporting the sales process
• Supporting social media

Where you'll work

3 Church St
Cobham,
KT11 3EG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

GINGER NUT MEDIA LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• An apprenticeship includes regular training with a college or other training organisation
• At least 20% of your working hours will be spent training or studying

More training information

• Ginger Nut’s delivery is based on a remote, blended model of one-to-one tutor sessions every 4 weeks, group sessions, webinars, online courses, video, and additional support where required
• Apprentices are allocated a tutor to guide them through the training, conduct regular meetings and prepare for End Point Assessment
  Our tutors are industry experts with relevant industry experience in addition to teaching and coaching expertise
• To support learning, we utilise online resources mapped to the apprenticeship and all learners are given access to LinkedIn
  Learning, and other bespoke channels designed to support their apprenticeship

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Creative

Other requirements

This role is based within a busy, social-media-active salon environment. The apprentice should be comfortable working in a fast-paced setting where phones may be busy, client enquiries are frequent and day-to-day activity is visible on social media.

About this employer

We are a fast-growing, premium dog grooming business operating multiple salon locations across Surrey and London. Our brand is known for high standards of customer service and a modern, professional working environment.

https://doggystyling.com/ (opens in new tab)

After this apprenticeship

On successful completion of the apprenticeship, the apprentice may progress into a permanent Business Administrator or Central Reservations role within the business. With experience, there are opportunities to develop into operations, client experience or coordination roles as the business continues to grow.

Ask a question

The contact for this apprenticeship is:

GINGER NUT MEDIA LIMITED

The reference code for this apprenticeship is VAC2000014464.

Apply now

Closes on Wednesday 15 April 2026