Business Apprenticeship 2026 - Port of Felixstowe
Port of Felixstowe - Hutchison Port UK
Suffolk (IP11 3SY)
Closes in 22 days (Sunday 8 March 2026)
Posted on 10 February 2026
Contents
Summary
Are you looking to an Apprenticeship scheme to start in September 2026? Want to work for a brand formed by its commitment to innovation and connectivity not just locally but globally? We have the next steps for you!
- Wage
-
£23,891 a year
Check minimum wage rates (opens in new tab)
Salary currently at £23,891 per annum. This is due to increase, as our apprenticeship salaries fall in line with the National Living Wage, which is released in April 2026
- Training course
- Business administrator (level 3)
- Hours
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Monday to Friday 9am to 5pm.
37 hours 30 minutes a week
- Start date
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Tuesday 1 September 2026
- Duration
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3 years
- Positions available
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4
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Engage in continuous learning through both formal and on-the-job training securing relevant accreditation through completion of the apprenticeship course
- Develop knowledge and understanding of low-level queries, acting as first point of contact, escalating and directing calls where required
- Undertake collating and filing for the office, including maintaining online databases
- To liaise with internal contacts and some external contacts as required. Should adhere to stated policies and procedures relating to Health and Safety
Where you'll work
Tomline House
The Dock
Felixstowe
Suffolk
IP11 3SY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
COLCHESTER INSTITUTE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Team working
- Initiative
- Patience
About this employer
At the Port of Felixstowe, we are offering great opportunities to join us. You will develop a strong understanding and knowledge of the Port. Alongside your workplace mentor, you will undertake an approach of blended learning, with formal education and practical skills.
https://www.portoffelixstowe.co.uk/ (opens in new tab)
Company benefits
- PerkBox - Retails discounts, wellbeing content and saving across hundreds of brands
- 24 Days Annual Leave
AND MUCH MORE
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
The apprenticeship will work towards a relevant qualification. Once you have successfully completed your learning within the business you will have the skills, qualifications and experience to build a career within your relevant discipline. We will work closely with you throughout the process and support your next steps, helping you to explore what opportunities there are.
Ask a question
The contact for this apprenticeship is:
COLCHESTER INSTITUTE
The reference code for this apprenticeship is VAC2000014284.
Apply now
Closes in 22 days (Sunday 8 March 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.