Transport Scheduler Apprentice

GA TRAINS LIMITED

Colchester (CO1 1JS)

Closes in 10 days (Sunday 22 February 2026 at 11:59pm)

Posted on 10 February 2026

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Summary

As an Apprentice Train Planner, you will learn to design timetables and resource diagrams that effectively balance efficiency and performance. You will play a key role in ensuring that our services operate smoothly and in conveying the plan to colleagues, stakeholders, and the public. In this position, you will report to the Lead Planner.

Wage

£23,568 a year

Check minimum wage rates (opens in new tab)

Training course
Transport scheduler (level 3)
Hours
Monday - Friday, typically 9.00am - 5.00pm

37 hours a week

Start date

Tuesday 5 May 2026

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

In this role, you will get invloved and assist the Train Planning team with tasks including:

  • Service Planning & Delivery
  • Supporting the creation and updates of train timetables
  • Assisting with changes required due to Network Rail engineering works, possessions, and blockades
  • Helping ensure all train plans comply with the Network Code and Train Planning Rules
  • Resource & Diagram Management
  • Assisting with the modification of stock and crew diagrams following timetable revisions
  • Supporting the efficient allocation and utilisation of rolling stock and crew
  • Internal & External Communication
  • Maintaining and updating the Train Planning intranet pages
  • Updating the Service Alterations page on the public website
  • Working with the Communications team to ensure accurate customer messaging
  • Engaging with Performance and Rail Replacement teams to support service delivery improvements
  • Administration & Record Keeping
  • Keeping the Train Planning work tracker fully up to date
  • Ensuring documentation, data, and operational records are accurate and consistent

Where you'll work

The Hub, Colchester North Station
North Station Road
Colchester
CO1 1JS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TRAIN'D UP RAILWAY RESOURCING LIMITED

Training course

Transport scheduler (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Respond to sector and organisational specific handover data.
  • Carry out and record CPD.
  • Create timetables, schedules, rosters or diagrams.
  • Revise timetables, schedules, rosters or diagrams.
  • Use organisational digital platforms, for example, ATTUne, AIMs, Omnibus. Comply with GDPR and cybersecurity requirements.
  • Undertake pre-planning activities to identify considerations to be made in relation to transport services, for example, research country specific medical and visa requirements, review local, national and international events calendars, consider transport service capacity
  • Liaise with internal and external stakeholders to ensure access to travel routes and where required, register timetables, schedules, rosters or diagrams.
  • Comply with sector legislation for example union agreements, commercial contracts.
  • Monitor and assess the performance of transport services, intervening and providing support when required.
  • Respond to prolonged or persistent disruption to transport services, ensuring solutions take into consideration the requirements of internal and external stakeholders.
  • Support situations that occur due unforeseen circumstances, contributing where required in line with organisational procedures and industry specific practices, for example, emergency situations, extreme weather conditions, industrial action.
  • Liaise with internal and external stakeholders to ensure full support is offered during situations that occur due to unforeseen circumstances, for example, emergency situations, extreme weather conditions, industrial action.
  • Identify non-compliance in transport services through monitoring activities.
  • Escalate situations to the appropriate person or authority.
  • Manage own workload to ensure that contributions to organisational objectives meet all requirements.
  • Make operational performance improvements.
  • Communicate with others verbally for example, colleagues and stakeholders.
  • Communicate in writing with others for example, internal and external customers, colleagues, and managers.
  • Comply with regulations, standards, and guidance, including environmental and sustainability regulations.
  • Follow equity, diversity, and inclusion principles.
  • Record or enter information - paper based or electronic. For example, risk assessments, handover documents, work sheets, checklists, and any legal reporting requirements
  • Respond to sector and organisational specific handover data.
  • Carry out and record CPD.
  • Create timetables, schedules, rosters or diagrams.
  • Revise timetables, schedules, rosters or diagrams.
  • Use organisational digital platforms, for example, ATTUne, AIMs, Omnibus. Comply with GDPR and cybersecurity requirements.
  • Undertake pre-planning activities to identify considerations to be made in relation to transport services, for example, research country specific medical and visa requirements, review local, national and international events calendars, consider transport service capacity
  • Liaise with internal and external stakeholders to ensure access to travel routes and where required, register timetables, schedules, rosters or diagrams.
  • Comply with sector legislation for example union agreements, commercial contracts.
  • Monitor and assess the performance of transport services, intervening and providing support when required.
  • Respond to prolonged or persistent disruption to transport services, ensuring solutions take into consideration the requirements of internal and external stakeholders.
  • Support situations that occur due unforeseen circumstances, contributing where required in line with organisational procedures and industry specific practices, for example, emergency situations, extreme weather conditions, industrial action.
  • Liaise with internal and external stakeholders to ensure full support is offered during situations that occur due to unforeseen circumstances, for example, emergency situations, extreme weather conditions, industrial action.
  • Identify non-compliance in transport services through monitoring activities.
  • Escalate situations to the appropriate person or authority.
  • Manage own workload to ensure that contributions to organisational objectives meet all requirements.
  • Make operational performance improvements.
  • Communicate with others verbally for example, colleagues and stakeholders.
  • Communicate in writing with others for example, internal and external customers, colleagues, and managers.
  • Comply with regulations, standards, and guidance, including environmental and sustainability regulations.
  • Follow equity, diversity, and inclusion principles.
  • Record or enter information - paper based or electronic. For example, risk assessments, handover documents, work sheets, checklists, and any legal reporting requirements

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4+)
  • Mathamatics (grade 4+)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Customer care skills
  • Problem solving skills
  • Analytical skills

About this employer

Are you a recent educational establishment leaver? Are you detail-oriented, numerate, and curious about how timetables keep the railway running smoothly? Do you want to build a career where your planning skills directly shape how millions of customers travel every day?

At Greater Anglia, we don’t just run trains — we keep people, places, and communities connected across London and the East of England. Behind the scenes, our Train Planning team makes sure every journey is carefully planned, efficient, and reliable. Now, you can join them as an Apprentice Train Planner and help us deliver industry-leading performance.

We’re proud to have recently been ranked 43rd in The Sunday Times Top 100 Apprenticeship Employers 2025, alongside East Midlands Railway, Merseyrail, and West Midlands Railway. This recognises our commitment to creating diverse, meaningful apprenticeships with real progression and impact.

If you’re ready to combine problem-solving, precision, and teamwork into a career with purpose, this could be your chance to step aboard.

 

https://www.greateranglia.co.uk/ (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

TBC

Ask a question

The contact for this apprenticeship is:

TRAIN'D UP RAILWAY RESOURCING LIMITED

The reference code for this apprenticeship is VAC2000014240.

Apply now

Closes in 10 days (Sunday 22 February 2026 at 11:59pm)