Bar Supervisor Apprentice

Birmingham City University Students' Union (BCUSU) - Site

Gopsal St (B4 7RJ)

Closes in 25 days (Monday 9 March 2026)

Posted on 10 February 2026

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Summary

Are you looking for an opportunity to build a career in Hospitality? Ready to take your hospitality career to the next level? The Eagle & Ball, part of Birmingham City University's Students' Union, is on the lookout for a passionate individual with prior hospitality experience who is eager to step into a bar supervisory role.

Wage

£15,998 a year

Check minimum wage rates (opens in new tab)

Training course
Hospitality supervisor (level 3)
Hours
Contracted hours are 35 hours per week with attractive working patterns within the hospitality sector. Offering shifts Monday-Friday with occasional weekends. Exact shifts TBC.

35 hours a week

Start date

Monday 16 March 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Your duties will include:

  • Serving customers in a professional, friendly and informative manner and ensure the team does the same
  • Ensure all products and promotional materials are correctly displayed and compliant with brand guidelines
  • Promote upselling and promotional activity to maximise sales
  • Actively gather and respond to customer feedback to improve service delivery
  • Maintain effective communication with the kitchen and other service areas
  • Ensure table reservations and event bookings are prepared on time and to specification
  • Signposting customers to other services and facilities on the campus
  • Follow all opening, closing and operational procedures all times
  • Ensure compliance with licensing law, food safety, health & safety, allergen, and safeguarding requirements
  • Monitor and maintain outlet presentation, brand standards, and cleanliness

Contracted hours are 35 hours per week with attractive working patterns within the hospitality sector. Offering shifts Monday-Friday with occasional weekends. The business closes for one week over the Christmas & New Year period, allowing all staff to celebrate with their friends and families

What your apprenticeship includes:

  • A mixture of face to face and virtual/phone catch ups every 4 - 6 weeks to discuss feedback and progress
  • A mixture of on and off the job training, including workshops and webinars
  • Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
  • The chance to get Functional Skills in English and maths (if you don't already have GCSE)

Where you'll work

Gopsal St
B4 7RJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LIFETIME TRAINING GROUP LIMITED

Training course

Hospitality supervisor (level 3)

Understanding apprenticeship levels (opens in new tab)

Training schedule

Hospitality Supervisor Apprenticeship - Food and Beverage L3 including Functional Skills in Maths and English

Requirements

Desirable qualifications

Other in:

None required (grade None required)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Team Working
  • Organisation Skills

About this employer

The Eagle & Ball was built in the 1840's and opened to the public as a backstreet public house, sometime in the 1850's. Originally one of the first Ansells pubs in Birmingham, The Eagle & Ball promised the local residents of Birmingham, good ale, good times and an array of musical entertainment.

After this apprenticeship

  • Ongoing training and development

Ask a question

The contact for this apprenticeship is:

LIFETIME TRAINING GROUP LIMITED

The reference code for this apprenticeship is VAC2000014163.

Apply now

Closes in 25 days (Monday 9 March 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.