Apprenticeship – Total Rewards – Pension’s

Cummins Ltd

Darlington (DL1 4BS)

Closes on Monday 23 March 2026

Posted on 10 February 2026


Summary

The Pension Apprentice role is a developmental position within the Total Rewards team. On completion of this apprenticeship,1 day per week for study with MBKB. You will obtain a level 3 Pensions administrator qualification.

Wage

Competitive

Competitive wage offered

Check minimum wage rates (opens in new tab)

Training course
Pensions administrator (level 3)
Hours
During the apprenticeship you will work 5 days per week, inclusive of 1 day per week for study with MBKB. The working hours are 8am till 4pm with flexibility to suit business needs.

37 hours 30 minutes a week

Start date

Monday 13 April 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Our culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.

 

In this role, you will make an impact in the following ways:

  • Completing regular administrative activities, including weekly, monthly and quarterly tasks, to support the effective running of the team/function
  • Delivering exceptional customer service by responding to Pension-related questions and requests with courtesy, accuracy, and promptness.
  • Collaborating with diverse stakeholders, teams, and functions to drive business solutions, achieve project outcomes, and support the delivery of company and Trustee goals.
  • Proactively identify and contribute ideas to improve processes, efficiency and service delivery. 

 

To be successful in this role you will need the following:

  • GCSE qualifications or equivalent with 5/B grade English literature, language and math’s. Other remaining subjects to be at a 4/C or above.
  • A strong customer focus, with the ability to build effective relationships and deliver customer‑centric solutions
  • An action‑oriented approach, demonstrating enthusiasm, energy and a willingness to take on new challenges
  • Strong listening and communication skills, with the ability to explain information clearly and effectively, with ability to work well as part of a team, while also being comfortable working independently.
  • Good background on MS office suite (Word, Excel, PowerPoint, Teams and Outlook)

Why Cummins:

As an apprentice at Cummins, you will have the chance to develop your skills and knowledge in a supportive and dynamic environment. Our program is designed to provide a comprehensive learning experience that prepares you for a successful career in the industry.

Where you'll work

Centenary House
Yarm Road
Darlington
DL1 4BS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

MBKB LTD

Training course

Pensions administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Deliver expected customer service establishing customer needs, in line with the service standards and the regulatory framework.
  • Deliver pensions administrative tasks that meet required the quality standards as set out by the organisation.
  • Tailor the use of interpersonal skills and communication channels to meet the needs of stakeholders.
  • Work in a team and collaborate to support colleagues to achieve results such as meeting or exceeding service standards and organisational goals.
  • Plan, manage and prioritise own workload effectively.
  • Identify pension problems, identify the appropriate course of action and suggest or support solutions.
  • Use digital systems to carry out pensions administrative tasks and generate key metrics such as performance information.
  • Use digital systems and applications safely and securely, in accordance with data security policies.
  • Calculate member benefits accurately and apply the terms of the relevant pension scheme or plan.
  • Maintain robust and accurate schedules, records and systems of pension administrative activities.
  • Deliver expected customer service establishing customer needs, in line with the service standards and the regulatory framework.
  • Deliver pensions administrative tasks that meet required the quality standards as set out by the organisation.
  • Tailor the use of interpersonal skills and communication channels to meet the needs of stakeholders.
  • Work in a team and collaborate to support colleagues to achieve results such as meeting or exceeding service standards and organisational goals.
  • Plan, manage and prioritise own workload effectively.
  • Identify pension problems, identify the appropriate course of action and suggest or support solutions.
  • Use digital systems to carry out pensions administrative tasks and generate key metrics such as performance information.
  • Use digital systems and applications safely and securely, in accordance with data security policies.
  • Calculate member benefits accurately and apply the terms of the relevant pension scheme or plan.
  • Maintain robust and accurate schedules, records and systems of pension administrative activities.

Training schedule

During the apprenticeship you will work 5 days per week, inclusive of 1 day per week for study with MBKB.

Requirements

Essential qualifications

GCSE in:

  • English Literature and language (grade 5/B or above)
  • Math's (grade 5/B or above)
  • other subjects (grade C/4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Team working
  • Initiative
  • Non judgemental

About this employer

Cummins Turbo Technologies is the only manufacturer focused solely on medium- to heavy-duty diesel engine turbo technologies. For more than 60 years, we have delivered innovative, reliable turbocharger solutions for our customers. Our vision for turbocharger solutions, thanks to our rich company heritage derived from our Holset® brand, sets us apart as a technology leader.

https://www.cummins.com/ (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Possibility of a potential permanent employment through open vacancies.

Ask a question

The contact for this apprenticeship is:

MBKB LTD

The reference code for this apprenticeship is VAC2000014158.

Apply now

Closes on Monday 23 March 2026

After signing in, you’ll apply for this apprenticeship on the company's website.