Apprentice Front of House

HUNSTANTON GOLF CLUB LIMITED

HUNSTANTON (PE36 6JQ)

Closes in 14 days (Tuesday 24 February 2026 at 11:59pm)

Posted on 9 February 2026

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Summary

This is a hands-on Front of House Hospitality Apprenticeship in a well-established and reputable golf clubhouse, known for its high standards of service and professional environment. You’ll train in a supportive team, gain a recognised qualification, and develop strong customer service skills for a long-term career in hospitality.

Wage

£14,820 a year

Check minimum wage rates (opens in new tab)

Starting salary will be £9.50 per hour for 30 hours per week, with the possibility to increase this in the future.

Salary starts above the legal apprenticeship minimum and is reviewed during the apprenticeship.

Training course
Food and beverage team member (level 2)
Hours
Working on a rota 10.00am - 4.00pm, including weekend shifts & some evening work. Shift patterns will be discussed in advance, with flexibility considered where possible. Rotas are distributed 4 weeks in advance.

30 hours a week

Start date

Monday 16 March 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Working within a front of house team on varied shifts
  • Greeting members and guests in a professional manner
  • Taking food and drink orders and providing table service
  • Assisting during lunch service and occasional evening events
  • Maintaining cleanliness and presentation of service areas
  • Supporting bar and service setup as required

Where you'll work

37 GOLF COURSE ROAD
OLD HUNSTANTON
HUNSTANTON
PE36 6JQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE COLLEGE OF WEST ANGLIA

Training course

Food and beverage team member (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.

Training schedule

  • The individual will work towards a recognised Hospitality Apprenticeship Standard, gaining a nationally recognised qualification
  • Training will be delivered by an approved provider, e.g. CWA, combining practical front of house experience with supported learning and college-based training
  • The programme includes assessments and an end-point assessment at the end of the apprenticeship

Requirements

Desirable qualifications

GCSE in:

English and maths (grade 9-2/A*-E)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Attention to detail
  • Team working
  • Interest in hospitality
  • Friendly manner
  • Willingness to learn
  • Good timekeeping
  • Positive attitude
  • Reliable and punctual
  • Calm under pressure

About this employer

Golf Club

http://www.hunstantongolfclub.com (opens in new tab)

Company benefits

Free staff meals are provided depending on length of shift (6 hours). A staff fund payment is made in December and April, calculated in line with hours worked.

After this apprenticeship

  • On successful completion of the apprenticeship, the individual may progress into a Clubhouse Assistant, Supervisor, or similar hospitality role, either within the golf clubhouse or elsewhere in the hospitality industry
  • Ongoing development and further training are encouraged where appropriate

Ask a question

The contact for this apprenticeship is:

THE COLLEGE OF WEST ANGLIA

The reference code for this apprenticeship is VAC2000013873.

Apply now

Closes in 14 days (Tuesday 24 February 2026 at 11:59pm)