Regulatory Compliance Officer Apprentice

Winchester City Council

Hampshire (SO23 9LJ)

Closes in 22 days (Monday 2 March 2026)

Posted on 6 February 2026

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Summary

Looking for a meaningful career in housing regulation and compliance? 

Make a real difference to residents by ensuring safe, well-managed homes across the Winchester district. 

Join our esteemed Strategic Housing Team to gain experience across a wide range of regulatory and housing functions.

Wage

£24,243 a year

Check minimum wage rates (opens in new tab)

Training course
Regulatory compliance officer (level 4)
Hours
Monday to Friday, times to be confirmed.

37 hours a week

Start date

Friday 1 May 2026

Duration

1 year 8 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Support private rented sector inspections and assessments
  • Process housing requests and complaints
  • Keep accurate records of Renters Rights Act 2025 compliance and enforcement
  • Landlord engagement, education and registration
  • Monitoring private rented sector licencing documentation and non-compliance
  • Supporting investigations, legal cases, statutory notices, reports and correspondence

Where you'll work

City Offices
Colebrook Street
Winchester
Hampshire
SO23 9LJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CSA (SERVICES) LTD

Training course

Regulatory compliance officer (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Work within legal and regulatory frameworks and the organisation's policies and procedures.
  • Make informed assessments of the risk of a business or individual’s non-compliance.
  • Use outcomes of risk assessment to guide decisions, activities and targeting of resources.
  • Make proportionate and risk-based intervention choices to ensure compliance is achieved.
  • Collect evidence and data related to non-compliance using available techniques, for example investigations, audits, inspections.
  • Take actions to deal with non-compliance using proportionate interventions.
  • Monitor progress made by businesses and individuals against assessed risks.
  • Assess products and services, including any associated internal controls to ensure they meet legal, regulatory and organisational requirements.
  • Use and analyse data, making decisions about the relevance, quality and accuracy to inform evidence-based and objective risk assessments.
  • Take a systematic approach to data curation and apply data quality controls to ensure the correct use of data-driven findings.
  • Identify patterns and trends in compliance issues.
  • Promote the importance of compliance and their organisation’s role in supporting compliance.
  • Build and maintain good working relationships with stakeholders and tailor their approach to the needs and circumstances of those they interact with.
  • Communicate with stakeholders including businesses, individuals and regulators.
  • Use digital technologies to manage, share and store information and to communicate with others.
  • Follow and apply equity, diversity and inclusion rules and procedures when making evidence-based decisions and interacting with stakeholders.
  • Use workload management techniques to plan, organise and prioritise own tasks and manage time effectively.
  • Work within legal and regulatory frameworks and the organisation's policies and procedures.
  • Make informed assessments of the risk of a business or individual’s non-compliance.
  • Use outcomes of risk assessment to guide decisions, activities and targeting of resources.
  • Make proportionate and risk-based intervention choices to ensure compliance is achieved.
  • Collect evidence and data related to non-compliance using available techniques, for example investigations, audits, inspections.
  • Take actions to deal with non-compliance using proportionate interventions.
  • Monitor progress made by businesses and individuals against assessed risks.
  • Assess products and services, including any associated internal controls to ensure they meet legal, regulatory and organisational requirements.
  • Use and analyse data, making decisions about the relevance, quality and accuracy to inform evidence-based and objective risk assessments.
  • Take a systematic approach to data curation and apply data quality controls to ensure the correct use of data-driven findings.
  • Identify patterns and trends in compliance issues.
  • Promote the importance of compliance and their organisation’s role in supporting compliance.
  • Build and maintain good working relationships with stakeholders and tailor their approach to the needs and circumstances of those they interact with.
  • Communicate with stakeholders including businesses, individuals and regulators.
  • Use digital technologies to manage, share and store information and to communicate with others.
  • Follow and apply equity, diversity and inclusion rules and procedures when making evidence-based decisions and interacting with stakeholders.
  • Use workload management techniques to plan, organise and prioritise own tasks and manage time effectively.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

English and Maths (grade A - C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Number skills
  • Team working

Other requirements

Able to meet the travel requirements of the role.

About this employer

The Council’s offices are in the heart of the Cathedral City of Winchester, the ancient capital of England and the county town of Hampshire. The city itself is a major tourist destination attracting 5 million visitors a year, hosting many events including the Hat Fair, Boomtown Music Festival, Cycle Fest and the hugely popular Christmas Market. Winchester City Council serves a large district which spans 250 square miles of central Hampshire with a population of 122,000 residents.

https://www.winchester.gov.uk/ (opens in new tab)

Company benefits

  • Employer paid health cash plan
  • 26 days annual leave
  • Free parking at any Winchester Park and Ride
  • Local Government Pension Scheme
  • Retail discounts

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Regulatory Compliance Officer.

Ask a question

The contact for this apprenticeship is:

CSA (SERVICES) LTD

The reference code for this apprenticeship is VAC2000013806.

Apply now

Closes in 22 days (Monday 2 March 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.