STUDENT SUPPORT APPRENTICE

West Grantham CofE Secondary Academy

Grantham (NG31 7PX)

Closes in 6 days (Sunday 22 February 2026)

Posted on 6 February 2026


Summary

West Grantham Church of England Secondary Academy is seeking a compassionate, motivated and reliable Pastoral Apprentice to join our dedicated pastoral team. This is a valuable opportunity for someone passionate about supporting young people while working towards a recognised qualification.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Business administrator (level 3)
Hours
Monday to Friday, 8:00am to 4:00pm.

37 hours a week

Start date

Sunday 1 March 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As part of your apprenticeship, you will develop skills and experience in:

  • Providing day‑to‑day pastoral care to students, promoting wellbeing, inclusion and emotional resilience.
  • Communicating effectively with parents/carers and external professionals.
  • Supporting meetings with families and external agencies.
  • Assisting with referrals and information sharing in line with GDPR.
  • Acting as a trusted adult for students experiencing personal, social or behavioural difficulties.
  • Implementing behaviour support strategies under guidance.
  • Maintaining accurate pastoral records and case notes.
  • Contributing to safeguarding, attendance and behaviour reports.
  • Using school systems such as CPOMS for logging and monitoring concerns.
  • Supporting school-wide initiatives, activities and enrichment programmes.
  • Assisting with transition programmes from primary to secondary.
  • Supervising students during unstructured times (break, lunch and transitions).
  • Identifying safeguarding concerns and following academy safeguarding procedures.
  • Always maintaining confidentiality and professional boundaries.
  • Working collaboratively with staff to improve student wellbeing.
  • Contributing to risk assessments where required.
  • Participating in training, safeguarding updates and ongoing professional development.

Where you'll work

The Avenue
Grantham
NG31 7PX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

GRANTHAM COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This work based training will takeplace at West Grantham Church of England Secondary Academy. 

More training information

The training provider is Grantham College.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Customer care skills
  • Team working
  • Initiative
  • Non judgemental
  • Patience
  • Maintains confidentiality

Other requirements

  • Passing a Disclosure and Barring (DBS) check
  • Undertaking safeguarding training
  • Understanding professional boundaries when working with children

About this employer

West Grantham CofE Secondary Academy West Grantham Church of England Secondary Academy is a Church of England mixed secondary school in Grantham, Lincolnshire, England.

It is one of 24 academies in the Diocese of Southwell Multi Academy Trust.

http://www.wgacademy.org.uk (opens in new tab)

Company benefits

Apprentices will receive high‑quality training, both in school and through an external provider, while contributing meaningfully to the wellbeing and development of students.

After this apprenticeship

This role can lead to a range of school support roles such as pastoral manager or attendance manager. This role will develop the skills required to work with young adults and in a professional business environment.

Ask a question

The contact for this apprenticeship is:

GRANTHAM COLLEGE

The reference code for this apprenticeship is VAC2000013801.

Apply now

Closes in 6 days (Sunday 22 February 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.