Fire Door Administrator Apprentice

A M SURVEYING PROPERTY SERVICES LTD (& BLOCK MA`MT)

Maidstone (ME17 4DH)

Closes in 21 days (Friday 27 February 2026 at 11:59pm)

Posted on 6 February 2026

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Summary

As an Apprentice Fire Door Administrator, you’ll develop valuable office and customer service skills, working closely with inspections, quotes, and repair scheduling in a vital safety-focused role. Full support, mentoring, and on-the-job training are provided to help you succeed.

• Wage:

  £15,704 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

  • Discretionary annual performance bonus

• Training course: Business administrator (level 3)
• Hours: Full-time. Monday to Friday, 9.00am - 5.00pm.

  40 hours a week

• Start date:

  Monday 2 March 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Main Duties:

• Produce mail merges to arrange fire door inspections and to also provide fire door inspection results
• Collating data in spreadsheets to upload in to a quote generator system to send out fire door repair quotes electronically and via post
• Assist with customer queries
• Assist with booking fire door repairs and liaising with our in-house Operations Team

Where you'll work

Penelope House
Westerhill Road, Coxheath
Maidstone
ME17 4DH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE APPRENTICE ACADEMY LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Number skills
• Logical
• Team working
• Initiative

Other requirements

• The successful candidate will need to pass a Disclosure and Barring Service (DBS) check
• Probation period is 3 months

About this employer

AM Surveying & Block Management delivers professional Block Management and Building Surveying/Consultancy services to developments, estates, and clients across London and the South East. Known for our professionalism, attention to detail, and commitment to delivering exceptional service, we are a growing business with a strong reputation in our sector.

http://www.amsbm.co.uk (opens in new tab)

Company benefits

• On-site gym
• On-site free parking
• Company events
• Workplace pension

After this apprenticeship

On successful completion of the apprenticeship, there is strong potential to progress into a permanent Fire Door Administrator or Contracts Administrator role. With experience, the role can develop into Senior Administrator, Contracts Co-ordinator, Compliance Co-ordinator, or Fire Safety/Health & Safety Administration positions.

Ask a question

The contact for this apprenticeship is:

THE APPRENTICE ACADEMY LIMITED

The reference code for this apprenticeship is VAC2000013728.

Apply now

Closes in 21 days (Friday 27 February 2026 at 11:59pm)