Document Controller Apprentice

PETROFF LTD

Staines-Upon-Thames (TW18 4LY)

Closes on Wednesday 1 April 2026

Posted on 6 February 2026

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Summary

An entry-level Document Controller apprenticeship role where the successful candidate will learn to organise, manage, and maintain project documentation while supporting internal teams. Full training will be provided during the apprenticeship.

Wage

£11,778 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Business administrator (level 3)
Hours
Monday - Friday, times to be agreed at interview stage

30 hours a week

Start date

Friday 1 May 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This is an entry-level apprenticeship role suitable for candidates with no previous experience. Full training and support will be provided throughout the apprenticeship period.

The apprenticeship will be responsible for learning how to:

  • Sort and organise project evidence, including reports, photographs, certificates, and records in line with company procedures
  • Provide evidence and supporting documentation to internal teams, clients, and auditors upon request
  • Upload and maintain evidence and documents using required software systems (training provided)
  • Ensure documents are accurately named, stored, and archived so information can be quickly located when needed
  • Carry out basic reporting, document checks, and general administrative duties to support the team
  • Assist with additional ad hoc tasks as required to meet business needs

The apprentice will receive structured on-the-job training, supervision, and off-the-job learning while working towards the Business Administrator Level 3 Apprenticeship Standard.

Where you'll work

Staines One
Station Approach
Staines-Upon-Thames
TW18 4LY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WEST THAMES COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4 - 9)
  • Maths (grade 4 - 9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative

About this employer

Petroff Ltd is a civil engineering company operating within the construction and built environment sector. The company delivers civil engineering projects while maintaining high standards of compliance, quality, and documentation. Petroff Ltd supports project delivery through effective document control, accurate record keeping, and strong administrative processes. The company values professionalism, teamwork, accuracy, and continuous learning, and is committed to developing staff through structured training and apprenticeship opportunities.

After this apprenticeship

Upon successful completion of the apprenticeship, there may be an opportunity for the apprentice to progress into a permanent role such as Document Controller with further development and career progression within the company.

Ask a question

The contact for this apprenticeship is:

WEST THAMES COLLEGE

The reference code for this apprenticeship is VAC2000013712.

Apply now

Closes on Wednesday 1 April 2026