Business Administration Apprentice

BAPP INDUSTRIAL SUPPLIES (SCUNTHORPE) LTD

SCUNTHORPE (DN16 1TT)

Closes in 14 days (Friday 20 February 2026 at 11:59pm)

Posted on 6 February 2026

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Summary

This Business Administration apprenticeship offers a great opportunity to gain experience in a professional office environment while working towards a nationally recognised qualification. You will support daily business operations, develop key admin and customer service skills, and build a strong foundation for a long-term career. 

Wage

£14,722.50 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday, working hours TBC

37 hours 30 minutes a week

Start date

Monday 2 March 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Support day-to-day Business Administration tasks such as filing, printing, and updating customer records and the CRM system
  • Answer calls and help process orders, enquiries, and quotations while providing good customer service
  • Assist with purchasing and stock checks, keeping records up to date
  • Work with the warehouse and sales team to help ensure orders are processed and delivered smoothly
  • Use clear communication and organisation skills when working with customers and colleagues

Where you'll work

5 COLIN ROAD
SCUNTHORPE
DN16 1TT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DN COLLEGES GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Training will be at North Lindsey College where you will access a wide range of facilities on offer.  

  • Day release  
  • You will undertake The Level 3 Business Administration apprenticeship standard 

https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0 

More training information

You will undertake both on and off the job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience. 

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4 and Above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

About this employer

BAPP are the UK’s largest independent fastener distributor established in 1972 with 14 Locations. Specialising in structural bolting, general bolting, nuts, washers, fixings, PPE, tools, bespoke fasteners and consumables.  With depots across the country, we are proud of our reputation for quality, reliability and customer service.

After this apprenticeship

Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate. Several opportunities for career progression on completion.

Ask a question

The contact for this apprenticeship is:

DN COLLEGES GROUP

The reference code for this apprenticeship is VAC2000013703.

Apply now

Closes in 14 days (Friday 20 February 2026 at 11:59pm)