Hospitality Assistant Apprenticeship
ARAMARK LIMITED
Sunbury-On-Thames (TW16 7LN)
Closes in 25 days (Monday 9 March 2026)
Posted on 11 February 2026
Contents
Summary
You’ll complete the Food and Beverage Team Member Level 2 apprenticeship with HIT Training, combining one‑to‑one coaching, workplace learning and online study. You’ll build skills in customer service, food and beverage service, communication, teamwork and fast‑paced hospitality. Functional Skills provided if needed.
- Wage
-
£19,656 a year
- Training course
- Food and beverage team member (level 2)
- Hours
-
Monday to Friday. Flexibility is essential, as start and finish times may vary depending on business needs. Shifts may occasionally start earlier or run longer, so the successful candidate must be adaptable and comfortable working flexibly. Exact shifts TBC
30 hours a week
- Start date
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Monday 23 March 2026
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This role supports the delivery of high‑quality hospitality services within a busy corporate environment. As a Hospitality Assistant, you will work as part of a friendly and supportive team, serving customers, assisting with events, and ensuring all areas remain clean, safe and well‑organised. You will be involved in basic food preparation, customer service and general cleaning tasks across both front‑ and back‑of‑house areas. This role is 30 hours per week, Monday to Friday. Flexibility is essential, as start and finish times may vary depending on business needs. Shifts may occasionally start earlier or run longer, so the successful candidate must be adaptable and comfortable working flexibly when required.
Duties include:
- Delivering hospitality services around the site and clearing away after events
- Serving customers and providing excellent customer service at all times
- Stocking up and putting away deliveries
- Carrying out general cleaning in preparation and service areas
- Supporting mobile bar set‑ups and service
- Following food hygiene, health and safety and company procedures
- Working as part of a team to ensure smooth daily operations
Where you'll work
Chertsey Road
Sunbury-On-Thames
TW16 7LN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE OPPORTUNITY PROVIDER LTD
Training course
Food and beverage team member (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Serve food and beverages to individual business standards.
- Identify opportunities and apply techniques to increase sales and improve customer experience.
- Tailors communication techniques to meet customer needs and build rapport.
- Maintain a safe, hygienic, and secure working environment.
- Comply with health and safety legislation, regulations, guidelines and procedures.
- Follow food safety and allergen legislation and procedures applicable to own role.
- Use technology and equipment in line with business policy to meet customer needs.
- Handle transactions and payments securely.
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
- Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
- Use professional methods of communication that are tailored to different situations, and individual and team needs.
- Manages own time and workload, prioritising tasks.
- Maintain and rotate stock according to life cycle and business processes.
- Ensure equipment and technology faults and maintenance issues are reported promptly.
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
- Keep up to date with changes to products and processes.
- Uses feedback to improve own performance.
- Reduces the waste of resources, taking sustainability into account, in line with business expectations.
- Follows and supports equity, diversity and inclusion legislation and principles.
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
- Serve food and beverages to individual business standards.
- Identify opportunities and apply techniques to increase sales and improve customer experience.
- Tailors communication techniques to meet customer needs and build rapport.
- Maintain a safe, hygienic, and secure working environment.
- Comply with health and safety legislation, regulations, guidelines and procedures.
- Follow food safety and allergen legislation and procedures applicable to own role.
- Use technology and equipment in line with business policy to meet customer needs.
- Handle transactions and payments securely.
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
- Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
- Use professional methods of communication that are tailored to different situations, and individual and team needs.
- Manages own time and workload, prioritising tasks.
- Maintain and rotate stock according to life cycle and business processes.
- Ensure equipment and technology faults and maintenance issues are reported promptly.
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
- Keep up to date with changes to products and processes.
- Uses feedback to improve own performance.
- Reduces the waste of resources, taking sustainability into account, in line with business expectations.
- Follows and supports equity, diversity and inclusion legislation and principles.
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
Training schedule
Food and Beverage Team Member Level 2.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Customer care skills
- Team working
- Fast paced
- Driven by new challenges
About this employer
Aramark are a leading food service partner working with organisations across a range of market sectors in the UK. We know that great food is important to everybody and at Aramark their teams share a passion for hospitality, delivering great things for our people, partners and communities.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
While progression is not guaranteed, Aramark regularly develops team members who show commitment and strong performance. The apprenticeship will give you solid, transferable hospitality skills that can support future roles within Aramark or elsewhere in the industry.
Depending on business needs, there may be opportunities to progress into roles such as Hospitality Assistant, Catering Assistant, Team Leader or Supervisor. The Level 2 qualification also provides a natural pathway into further training such as the Hospitality Supervisor Level 3 apprenticeship or other specialist hospitality qualifications.
Ask a question
The contact for this apprenticeship is:
THE OPPORTUNITY PROVIDER LTD
The reference code for this apprenticeship is VAC2000013671.
Apply now
Closes in 25 days (Monday 9 March 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.