Apprentice Office Administrator
LABOKLIN UK
Manchester (M17 1EH)
Closes in 20 days (Friday 6 March 2026 at 11:59pm)
Posted on 12 February 2026
Contents
Summary
Join our busy veterinary diagnostic lab office as an Apprentice Office Administrator! Ideal for someone organised, adaptable, and ready for a fast-paced role. Based in Trafford Park, you'll support the admin team handling samples from vets and breeders across the UK.
- Wage
-
£14,560 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 09:00 - 17:00. 1 hour lunch break.
35 hours a week
- Start date
-
Tuesday 17 March 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
LABOKLIN is a German based veterinary laboratory with a UK office in Trafford Park, supporting customers across the UK and Ireland.
We provide a comprehensive range of diagnostic tests for veterinary surgeons, breeders, sanctuaries, zoos, universities, laboratories, state departments, and animal owners throughout Europe.
Key Duties:
- Handling telephone and email enquiries from customers
- Sorting and processing incoming samples
- Data entry of sample information
- Creating reports and documents with a high level of accuracy
- Dispatching samples to partner laboratories
- Stock control and ordering laboratory/office supplies
- Maintaining internal databases
- General office duties including filing, photocopying, and preparing document bundles
- Proof reading documents
- Producing letters for clients and third parties
- Assisting with outgoing post
- Attending shows and events such as Crufts
Where you'll work
Unit 20
Wheel Forge Way, Trafford Park
Manchester
M17 1EH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TOTAL PEOPLE LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Level 3 Business Administrator Apprenticeship - Training Overview:
- Develops core knowledge, skills, and behaviours for effective business administration
- Attend monthly meetings and by-monthly progress reflection meetings with your Tutor
- Complete English and maths functional skills if required * Fulfil off-the-job training hours
- Day-to-day mentoring and support in the workplace
- Focuses on real workplace responsibilities and practical application
Requirements
Essential qualifications
GCSE in:
- English (grade 5)
- Mathematics (grade 5)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Administrative skills
- Attention to detail
- Communication skills
- Customer care skills
- Initiative
- IT skills
- Organisation skills
- Team working
Other requirements
Candidate Requirements:
- Excellent written and spoken English
- Interest in animals, particularly dog breeds, is an advantage
- Willingness to learn and take on a variety of administrative tasks
About this employer
Laboratory Diagnostic Services
After this apprenticeship
- Completing the Business Administrator apprenticeship sets you up for real success
- You'll finish the programme with the skills, confidence, and experience to take ownership of tasks, work professionally across the business, and make a noticeable impact
- Many apprentices go on to secure a permanent role within their organisation, using the strong foundation they've built to progress and shape their future career
Ask a question
The contact for this apprenticeship is:
TOTAL PEOPLE LIMITED
The reference code for this apprenticeship is VAC2000013549.
Apply now
Closes in 20 days (Friday 6 March 2026 at 11:59pm)