Business Administration Apprenticeship

SEALABILITY LIMITED

WARWICKSHIRE (CV11 4PN)

Closes in 21 days (Friday 27 February 2026 at 11:59pm)

Posted on 6 February 2026

Print

Contents

Summary

  • Implementing and Maintaining SRM System
  • Customer services- quotes and follow ups 
  • Data collection and manual filling 
  • Answering calls and emails- responses
  • Assisting the team with general Administration duties

Wage

£14,040 a year

Check minimum wage rates (opens in new tab)

  • Hourly rate of pay set at £9.00 per hour 

Training course
Business administrator (level 3)
Hours
Monday , Tuesday 8.30am -3.30 pm - Thursday , Friday 8.30am -5.30pm

30 hours a week

Start date

Monday 16 March 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Implementing and maintaining new SRM system
  • Follow up customer queries via phone and email correspondence
  • Electronic filing and physical filing 
  • Answering calls assisting other teams with general administration functions
  • Respond to internal and external customers, requests follow up actions, detailed and recorded

Where you'll work

HOLMAN WAY
TRIDENT BUSINESS PARK
NUNEATON
WARWICKSHIRE
CV11 4PN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NORTH WARWICKSHIRE AND SOUTH LEICESTERSHIRE COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • The training with take place at the place of work.
  • Delivery method will be online via NWSLC - one day in every six week learning cycle.

More training information

  • Delivery through NWSLC - online via Teams- one full day in every six-week learning cycle 
  • Skills Development coach will also have planned visits with Employer and Apprentice during the duration of the apprenticeship 
     

Requirements

Essential qualifications

GCSE in:

English and Maths (grade 4 Or Above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative

About this employer

Working within a small team at our Nuneaton office.

Supporting Operations Manager in setting up and maintaining new SRM system, Following up customer quotes via phone/email, answering phone and dealing with queries, general administration functions, electronic filing and physical filing, assisting with accounts/invoices.

Candidate must be proactive, have the ability to use own initiative, work well with others and have excellent verbal & written communication skills.

Knowledge of outlook programs such as excel, word and email is essential. Role is an office-based position only

Company benefits

Some flexibility around working hours, depending on the candidates' commitments 
 

After this apprenticeship

  • For the right candidate there is a potential fulltime position upon completion of the Business Admin Apprenticeship 

Ask a question

The contact for this apprenticeship is:

NORTH WARWICKSHIRE AND SOUTH LEICESTERSHIRE COLLEGE

The reference code for this apprenticeship is VAC2000013470.

Apply now

Closes in 21 days (Friday 27 February 2026 at 11:59pm)