Business Admin Apprenticeship

BUTTERCUP HOME CARE LTD

HARROGATE (HG1 5JR)

Closes on Tuesday 31 March 2026

Posted on 5 February 2026

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Summary

 This role requires a strategic thinker with excellent communication skills and an interest in sales and business development.

Wage

£8,244.60 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday. 3 x 7hr shifts. Exact shifts to be confirmed.

21 hours a week

Start date

Wednesday 1 April 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Develop and implement effective business development strategies to achieve company objectives.
  • Identify potential clients and market opportunities through research and networking.
  • Build and maintain strong relationships with existing clients to ensure satisfaction and retention.
  • Prepare and deliver compelling presentations to prospective clients, showcasing our products and services.
  • Collaborate with cross-functional teams to align business development efforts with overall company goals.
  • Track market trends, competitor activities, and customer feedback to inform strategic decisions.
  • Utilise Salesforce software for managing client relationships, tracking sales activities, and reporting on progress.
  • Attend industry events, conferences, and networking functions to promote the company and establish connections.

Where you'll work

56-58 KINGS ROAD
HARROGATE
HG1 5JR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LUMINATE EDUCATION GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • This apprenticeship, follows a fully work based model.
  • The assessor will visit you in the workplace approximately once per fortnight.
  • Observation of practice, feedback, reviews and task setting, will all take place in the setting.

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Customer care skills
  • Analytical skills
  • Team working
  • Initiative
  • Experience in sales
  • Ability to work independently

About this employer

  • Home care services for Older adults

https://www.visiting-angels.co.uk/northyorkswest (opens in new tab)

After this apprenticeship

  • The potential to secure a position in the company at the end of the apprenticeship, business needs dependent.

Ask a question

The contact for this apprenticeship is:

LUMINATE EDUCATION GROUP

The reference code for this apprenticeship is VAC2000013366.

Apply now

Closes on Tuesday 31 March 2026