Business Support Apprentice

SKYMEDIC UK LIMITED

London (NW5 1AA)

Closes in 20 days (Wednesday 25 February 2026 at 11:59pm)

Posted on 5 February 2026

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Summary

Business Support Apprentice supporting day-to-day operations, order processing, client communication and training organisation. The role includes administration, coordinating orders and deliveries, supporting training courses and events, and assisting sales and operations teams while completing a recognised apprenticeship qualification.

• Wage:

  £9,815 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

  Paid in line with the National Minimum Wage for Apprentices, with a planned pay review during the apprenticeship. Includes paid annual leave, full training costs covered, ongoing mentoring, and potential progression into a permanent role.

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, shift work

  25 hours a week

• Start date:

  Sunday 1 March 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Checking and responding to emails and internal requests
• Processing and tracking customer orders
• Creating order confirmations, invoices, and delivery paperwork
• Liaising with couriers and suppliers regarding deliveries
• Updating CRM systems and customer records
• Supporting client enquiries and follow-ups
• Assisting with organising training courses and events
• Managing training bookings, confirmations, and attendance lists
• Preparing training materials and certificates
• Updating spreadsheets, reports, and internal documents
• Supporting the sales and operations teams with admin tasks
• Keeping records accurate and systems up to date

Where you'll work

1A
Fortess Road
London
NW5 1AA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CITY SKILLS LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The apprentice will receive on-the-job training at our workplace, supported by experienced team members and a dedicated line manager.

Off-the-job training will be provided by an approved apprenticeship training provider, delivered through a combination of online learning, virtual workshops, and assignments.

Training will take place for a minimum of 20% of the apprentice’s working time, in line with apprenticeship requirements.

The apprentice will have regular reviews with the training provider to monitor progress, skills development, and assessment preparation.

No regular travel is required for training; all off-the-job learning will be completed remotely unless otherwise agreed.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Team working

Other requirements

• Must be reliable, punctual, and able to work professionally in a business environment
• Comfortable using computers and learning new systems
• Willingness to handle confidential information responsibly
• Flexibility to support training days or events when required
• Eligibility to work in the UK
   

About this employer

Skymedic UK Limited is a manufacturer and supplier within the aesthetics and regenerative medicine industry, providing high-quality products, professional training, and ongoing business support to clinics, doctors, and practitioners across the UK. Our focus is on education, compliance, and long-term partnerships.

https://skymedicuk.co.uk/ (opens in new tab)

Company benefits

Exposure to a fast-growing aesthetics and medical education company, access to training sessions and events, supportive team with mentoring, hands-on experience across operations and training, and potential progression into a permanent role.

After this apprenticeship

After completing the apprenticeship, the apprentice may progress into a permanent Business Support, Operations, or Training Coordinator role, with opportunities to develop further skills, take on increased responsibility, and grow within the company as the business expands.

Ask a question

The contact for this apprenticeship is:

CITY SKILLS LIMITED

The reference code for this apprenticeship is VAC2000013313.

Apply now

Closes in 20 days (Wednesday 25 February 2026 at 11:59pm)