Business Admin Apprenticeship

BLUE WILLOW HERITAGE LTD

HARROGATE (HG1 1HQ)

Closes on Tuesday 31 March 2026

Posted on 5 February 2026

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Contents

Summary

  • An exciting, hands-on apprenticeship opportunity within a successful independent heritage consultancy, offering real responsibility, varied work, and the chance to develop practical business administration skills supporting live projects, build confidence, and grow within a supportive team.

Wage

£14,722.50 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
This is a full-time role, Monday to Friday, 9:00am–5:00pm (37.5 hours per week with 30-minute unpaid lunch break). The role is primarily office-based, with scope for flexibility following a successful induction period and subject to business needs.

37 hours 30 minutes a week

Start date

Wednesday 1 April 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This role is aligned with the Level 3 Business Administrator apprenticeship standard, which is designed to develop highly transferable knowledge, skills, and behaviours applicable across professional organisations.

  • The Business Administrator will support the day-to-day running of the business and work closely with the Director and project team.
  • The role will involve a mix of administrative, financial, and project coordination tasks, as well as developing, maintaining, and improving administrative systems and processes.
  • Client interaction and building strong relationships is also a key part of the role.

Duties will include, but are not limited to:

  •        Providing general administrative support, including managing emails, answering enquiries, and maintaining digital filing systems
  •        Acting as a first point of contact for clients, suppliers, and external stakeholders where appropriate
  •       Communicating clearly and professionally via email, telephone, and digital platforms
  •       Assisting with project coordination by organising meetings, tracking progress, and helping ensure deadlines are met
  •       Supporting basic finance and bookkeeping tasks, including invoice processing, expense tracking, and record-keeping
  •        Assisting with document preparation, formatting reports, and maintaining templates
  •      Updating databases and tracking information to support reporting and project monitoring
  •       Handling confidential information in line with data protection and company policies
  •       Supporting client communication by responding to routine enquiries and helping maintain good client relationships
  •        Assisting with diary management, travel arrangements, and general office organisation
  •      Completing work to a high standard and checking accuracy before submission
  •        Working with the team to help improve systems, processes, and efficiency
  •      General PA support to the Director

This role is ideal for someone looking to develop strong organisational, administrative, and professional skills within a consultancy environment.

Where you'll work

104 STATION PARADE
HARROGATE
HG1 1HQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LUMINATE EDUCATION GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • This apprenticeship will be fully work-based, the assessor will visit you in the workplace.
  • This will happen on average once per fortnight.
  • At these sessions, practice will be observed, tasks will be set, feedback given and reviews completed.

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative
  • Willingness to learn
  • Reliable
  • Punctual
  • Enthusiastic

Other requirements

  • No DBS check required; however, the successful candidate may be required to sign a Non-Disclosure Agreement given that some of the projects we work on are for high-profile clients and/or confidential development schemes.

About this employer

  • Blue Willow Heritage is a small, specialist heritage and planning consultancy based in Harrogate, working across Yorkshire and the north of England. We help owners of historic and listed buildings navigate the planning and consent process, providing expert advice, research, and high-quality written reports.
  • As a small business, we work closely as a team and value organisation, clear communication, and a supportive working environment. This role offers an excellent opportunity for an apprentice to gain hands-on experience across business administration, finance support, and project coordination within a professional consultancy setting.

https://www.bluewillowheritage.co.uk/ (opens in new tab)

After this apprenticeship

  • On successful completion of the apprenticeship, there may be the opportunity for a permanent role within the business, subject to performance and business needs.

Ask a question

The contact for this apprenticeship is:

LUMINATE EDUCATION GROUP

The reference code for this apprenticeship is VAC2000013262.

Apply now

Closes on Tuesday 31 March 2026