Apprentice Technical Assistant

Sefton Metropolitan Borough Council

Seaforth Liverpool (L21 1EZ)

Closes in 12 days (Friday 20 February 2026)

Posted on 4 February 2026

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Summary

The Land Management Team, Green Sefton is looking to recruit an Apprentice who is committed to complete the 21 month programme to support the effective administration and maintenance of information and systems used by the team, helping to ensure that the functions of the data management resources are maintained correctly. 

• Wage:

  £23,615 a year

  Check minimum wage rates (opens in new tab)

  Age 16-17 £14,604 (£7.78 per hour) -Age 18-20 £19,335 (£10.30 per hour) -Age 21+ £23,615 (£12.58 per hour)

  NMW will increase from 1st April 2026

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, Monday – Friday 8am – 3.30pm

  36 hours a week

• Start date:

  Wednesday 1 April 2026

• Duration:

  1 year 9 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Main Duties:

• Support the Land Mangement Team in operating, monitoring and providing continual improvement to all systems of work, technical support functions and operational procedures for the team.
• Support with administration functions, eg seasonal recruitment, training records, uniform, equipment & Personal Protective Equipment issue, operational reporting data, correspondance, FOI’s, health and safety, equipment & machinery allocation and management & monitoring systems etc.
• Assist with data input in support of budget management across the teams budgets to ensure data essential for resource allocation is up to date. Support with monitoring petty cash, purchasing, income, recharges and invoicing of customers.
• Support with data entry for the development and delivery of the Asset Management database.
• Assist with technical support necessary to monitor, record and report infoamtion related to the resources and delivery required to support service strategies that are required by the Land Management Team and Green Sefton.
• Support with the administration of, and monitor the performance, of customer enquires, including corporate complaints, Freedom of Information Act queries, Fixed Penalty Notices. Providing feedback against core works monitoring and resource allocation.
• Support the management and maintenance effective systems to support core operations and resources management, including stock monitoring for the continual provision of consumables, materials, fuels, parts, equipment, tools required to deliver frontline operational activities.
• Assist with the management of queries (internal and external to the Council) and process responses to those queries, including work scheduling, standards of service delivery, invoicing for services provided, issuing of recharges and invoices.

 

Where you'll work

Green Sefton Cambridge Road Depot
Cambridge Road
Seaforth Liverpool
L21 1EZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SOUTHPORT EDUCATION GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Level 3 Business Administrator Apprenticeship Standard
• The training will be delivered at the workplace

Requirements

Essential qualifications

GCSE in:

• English (grade Grade C - above or equivalent)
• Mathematics (grade Grade C - above or equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Patience

About this employer

Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme. Inclusive Recruitment - We are proud to be an organisation which embraces diversity and difference. We employ colleagues who each bring their own unique skills to deliver an excellent service to our customers. We always recruit the most talented people for any role, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation. We aim to be reflective of the communities that we operate in. We promote diversity and encourage applicants from all backgrounds. Visit Inclusive Recruitment (sefton.gov.uk) for further information regarding the Council’s approach to Inclusive Recruitment. Equal Opportunities Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.

http://www.sefton.gov.uk (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

• Apprentice will receive on-programme support from an Apprenticeship Officer and Careers, information, advice and guidance support during the last 2 months of their Apprenticeship contract
• Job-seeking support is also included

Ask a question

The contact for this apprenticeship is:

SOUTHPORT EDUCATION GROUP

The reference code for this apprenticeship is VAC2000012992.

Apply now

Closes in 12 days (Friday 20 February 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.