Business Administration Apprentice

MIDLAND PROPERTY MANAGEMENT LIMITED

NR WOLVERHAMPTON (WV10 7NW)

Closes in 14 days (Friday 20 February 2026 at 11:59pm)

Posted on 4 February 2026


Summary

Join a friendly, family-run property management company as an Accounts & Administration Apprentice. Gain hands-on experience in finance, customer service and office operations while working towards your qualification, with potential for a permanent role on completion.

Wage

£14,133.60 to £22,857.12, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday 9am to 4pm

36 hours a week

Start date

Wednesday 1 April 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As an Accounts & Administration Apprentice at Midland Property Management Ltd, you’ll play an important role in supporting the day-to-day running of our busy office. You’ll gain practical experience across accounts, customer service and general administration while developing valuable workplace skills.

A typical week will include:

  • Supporting accounts tasks including Sage data input, raising customer invoices and preparing statements
  • Communicating with residents and clients via telephone and email, responding to queries in a professional manner
  • Logging resident concerns, reports and service requests accurately on internal systems
  • Assisting with general office administration and day-to-day business support
  • Maintaining organised records and ensuring information is up to date
  • Working closely with the team to provide excellent customer service

Where you'll work

WHITEHOUSE COURT
NEW ROAD
FEATHERSTONE
NR WOLVERHAMPTON
WV10 7NW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SOUTH STAFFORDSHIRE COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • The apprentice will work towards their Apprenticeship
    Standard in Business Administrator Level 3
  • A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course. All learning will take place at the candidate's place of employment and within their contracted working hours

Requirements

Essential qualifications

GCSE in:

Maths & English (grade 4-9 (A*- C))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Non judgemental
  • Patience

Other requirements

Possibility of evening meetings.

About this employer

Midland Property Management
Ltd is a family run estate and
building management company
providing guidance and support to
leasehold and residential
management companies. The
company consistently aim to
provide a high service to residents
and directors to ensure the estate
and buildings legislation meets
requirements and expectations of
residents.

After this apprenticeship

Permanent long-term employment.

Ask a question

The contact for this apprenticeship is:

SOUTH STAFFORDSHIRE COLLEGE

The reference code for this apprenticeship is VAC2000012843.

Apply now

Closes in 14 days (Friday 20 February 2026 at 11:59pm)