Administration Apprentice - Projects
DHL GLOBAL FORWARDING (UK) LIMITED
Staines Upon Thames (TW18 3HR)
Closes in 18 days (Tuesday 24 February 2026 at 11:59pm)
Posted on 4 February 2026
Contents
Summary
You will provide administrative support to the Operations team. You will develop business and administrative skills while supporting invoice processing, supplier onboarding, and finance system activity. You will work closely with various teams to ensure accurate and timely processing of invoices, purchase orders, and account requests.
- Wage
-
£14,722.50 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
Salary will increase to £15600 from April 1st.
Regular salery reviews throughout apprenticeship.
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9.00am to 5.30pm.
37 hours 30 minutes a week
- Start date
-
Monday 9 March 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Invoice Processing & Financial Administration:
- NEXPAY Review.
- Monitor NEXPAY regularly and ensure invoices are actioned in a timely manner.
- Follow up on outstanding or disputed claims to ensure prompt resolution.
- Circle Invoice Processing.
- Assist and collaborate with the GSC team to process all haulier invoices.
- Ensure invoice accruals are accurate and in line with operational and financial requirements.
- IC Invoice Clearance.
- Support the clearance of intercompany (IC) invoices in a timely and accurate manner.
- Total Invoicing.
- Assist with the preparation, validation, and submission of total invoicing data.
- Ensure accuracy and compliance with internal procedures.
Supplier & Account Setup:
- Bizagi Raising (Supplier Onboarding).
- Work with the operations team to onboard new suppliers.
- Raise Bizagi requests and ensure all required documentation is complete and compliant.
- Cash Account Raising.
- Support the raising of new cash accounts in line with company procedures.
- Credit Account Raising.
- Assist with requests for new credit accounts, ensuring approvals and documentation are in place.
Procurement & System Support:
- Coupa Support.
- Assist operational teams with raising Purchase Orders (POs) in Coupa.
- Support ordering of stationery and PPE as required.
- Help resolve basic Coupa-related queries and escalate issues when necessary.
As an apprentice, you will:
- Receive on-the-job training across administration, finance systems, and supplier processes.
- Develop an understanding of industrial project operations and cost control.
- Work towards a recognised apprenticeship qualification alongside your role.
Where you'll work
2 Pine Trees
Chertsey Lane
Staines Upon Thames
TW18 3HR
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- On the job training delivered by the employer.
- Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
- Allocation of an apprenticeship delivery coach who will carry out regular training.
- Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
- Identify, track and support 6 hours off the job training activities.
- Quarterly formal progress review meetings, identifying learning achievements and next steps.
More training information
As an apprentice, you will:
- Receive on-the-job training across administration, finance systems, and supplier processes.
- Develop an understanding of industrial project operations and cost control.
- Work towards a recognised apprenticeship qualification alongside your role.
Requirements
Essential qualifications
GCSE in:
- English (grade Minimum Grade C or 4)
- Maths (grade Minimum Grade C or 4)
Desirable qualifications
A Level in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Logical
- Team working
- Keen to learn and develop
Other requirements
Previous exposure to office or administrative environments would be beneficial.
About this employer
DHL Global Forwarding (DGF) is one of five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.
http://www.dhl.com (opens in new tab)
Company benefits
- A structured apprenticeship with hands-on experience.
- Support and mentoring from experienced colleagues.
- Opportunity to develop valuable skills within industrial project operations.
- A pathway to future career opportunities.
After this apprenticeship
The Apprenticeship will initially be a 24 month Fixed Term Contract (FTC), with the aim that Apprentices either move onto a further Apprenticeship or a permanent role within the business – subject to a suitable vacancy being available and in line with the selection process for the role.
Ask a question
The contact for this apprenticeship is:
SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
The reference code for this apprenticeship is VAC2000012754.
Apply now
Closes in 18 days (Tuesday 24 February 2026 at 11:59pm)