Business Administrator Apprentice

Woodlands School

Birmingham (B46 3JE)

Closes in 22 days (Saturday 28 February 2026 at 11:59pm)

Posted on 6 February 2026

Print

Contents

Summary

Join our Business Administration Apprenticeship to gain practical skills and kickstart your career. Learn administrative tasks, support team projects, and grow professionally. Apply now to become an essential asset in business operations.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Salary is pro-rata (role is term-time only)

If aged 19 or over after 12 months of employment, you will then be paid the National Minimum Wage for your age.

 

 

Training course
Business administrator (level 3)
Hours
Monday – Thursday – 8.00am – 4.00pm Friday - 8.00am – 3.30pm.

37 hours a week

Start date

Monday 13 April 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As a Business Administration Apprentice, your typical day involves supporting various administrative tasks within the company. You'll:

  • Welcome visitors and manage reception duties
  • Manage enquiries by telephone, email or in person from pupils, parents, staff and the wider community
  • Assist with organising and scheduling appointments, meetings, events and bookings.
  • Maintain electronic and paper filing systems, ensuring documents are organised and accessible.
  • Prepare reports, presentations, and other documents using various software packages such as Microsoft Word and Excel, as required by the team.
  • Assist with data entry, record-keeping, and database management tasks.
  • Collaborate with team members on special projects or initiatives as needed.
  • Provide general administrative support to colleagues, such as photocopying, maintaining stationery stock levels and attendance reporting
  • Participate in training sessions and professional development opportunities to enhance your skills and knowledge in business administration.

Your day as an apprentice will be varied and dynamic, offering valuable opportunities to develop your administrative skills while contributing to the efficiency and success of the company.

 

Where you'll work

C/O Woodlands School Packington Lane Coleshill
Birmingham
B46 3JE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HEART OF ENGLAND TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The apprentice will have an assigned Educator from Heart of England Training who they will meet with regularly via Teams.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

Other requirements

A DBS check will need to be completed.

About this employer

Woodlands School is a broad-spectrum special school catering for pupils aged 4 -19 years. We have a warm, mutually supportive and caring ethos with enthusiastic and skilled staff who are highly aspirational and committed to pupil welfare, progress and life-chances. Our recent Ofsted report commented that 'Pupils are happy to come into school. They are excited about the day ahead.’ ‘Staff know their pupils well and pupils’ individual needs are well understood and catered for.’ Our school is part of Unity MAT, which is a small, ambitious trust comprising of ourselves and two other similar special schools. Our collaborative working means that we have shared understanding of the challenges and issues that our schools face and can work together to find solutions. The schools are supported by a strong Core Team who provide dedicated support services across the Trust.

https://www.woodlands.unitymat.co.uk/home (opens in new tab)

After this apprenticeship

It is hoped but not guaranteed that after this apprenticeship a full offer of employment will be given.

Ask a question

The contact for this apprenticeship is:

HEART OF ENGLAND TRAINING LIMITED

The reference code for this apprenticeship is VAC2000012751.

Apply now

Closes in 22 days (Saturday 28 February 2026 at 11:59pm)